* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.
          [00:00:01]
          GOOD 
          [ROLL CALL]
AFTERNOON EVERYONE. 
          A QUORUM OF THE CITY COUNCIL BEING PRESENT. 
          I WANTED TO CALL TODAY'S FEBRUARY 2ND, 2020 SIXTH, ROUND TABLE WORKING CITY COUNCIL MEETING TO ORDER. 
          THE CALL OF THE MEETING IS ROUND TABLE WORKING CITY COUNCIL MEETING, UH, TO DISCUSS THE RESULTS OF THE 2025 CAMBRIDGE RESIDENT SURVEY. 
          THE FIRST ORDER OF BUSINESS IS A ROLL CALL OF MEMBERS PRESENT. 
          INTERIM CLERK CRANE COUNCILOR EL ZUBE. 
          PRESENT. 
          PRESENT, VICE MAYOR. 
          PRESENT PRESENT, COUNCIL OF FLAHERTY. 
          PRESENT. 
          PRESENT. 
          COUNCIL MCGOVERN. 
          ABSENT. 
          COUNCILOR NOLAN. 
          PRESENT. 
          PRESENT. 
          COUNCILOR SIMMONS. 
          COUNCILOR SIMMONS IS ABSENT. 
          COUNCILOR SABRINA WHEELER IS ABSENT. 
          COUNCILOR ZUI IS ABSENT. 
          MAYOR SIDIKI. 
          PRESENT. 
          PRESENT. 
          AND YOU HAVE FIVE MEMBERS RECORDED AS PRESENT, AND FOUR RECORDED AS ABSENT. 
          OKAY, FOR THE RULES, PLEASE JOIN ME. 
          PRESENT MME. CLARK, I'M SORRY I COULDN'T UNMUTE MYSELF. 
          COUNCILOR SIMMONS IS PRESENT. 
          GREAT. 
          FOR THE RULE, FOR THE RULES, PLEASE JOIN ME IN THE PLEDGE OF ALLEGIANCE AND THEN PAUSE FOR A MOMENT OF SILENCE. 
          I PLEDGE ALLEGIANCE TO THE FLAG OF THE UNITED STATES OF AMERICA TO THE REPUBLIC FOR WIDGET STANDS, ONE NATION UNDER GOD, INDIVISIBLE, WITH LIBERTY AND JUSTICE FOR ALL. 
          GAVEL  PER CHAPTER TWO OF THE ACTS OF 2025, ADOPTED BY THE MASSACHUSETTS GENERAL COURT AND APPROVED BY THE GOVERNOR, THE CITY'S AUTHORIZED TO USE REMOTE PARTICIPATION AT MEETINGS OF THE CAMBRIDGE CITY COUNCIL. 
          IN, IN ADDITION TO HAVING MEMBERS OF THE COUNCIL PARTICIPATE REMOTELY, WE'VE SET UP ZOOM TELECONFERENCE FOR PUBLIC VIEWING. 
          YOU CAN VIEW THE MEETING VIA THE CITY'S OPEN MEETING PORTAL OR ON THE CITY'S CABLE CHANNEL 22. 
          PLEASE NOTE THAT THE CITY OF CAMBRIDGE AUDIO AND VIDEO RECORDS THIS MEETING AND MAKES IT AVAILABLE TO THE PUBLIC FOR FUTURE VIEWING. 
          IN ADDITION, THIRD PARTIES MAY ALSO BE AUDIO AND VIDEO RECORDING THIS MEETING. 
          SO TODAY, 
          [1. Presentation from the City and Polity Research Consulting "2025 Resident Opinion Survey"]
          [2. Presentation from the City and Polity Research Consulting "2025 Resident Survey Roundtable"]
AND WELCOME COUNSELOR MCGOVERN. 
          COUNCILOR MCGOVERN IS PRESENT. 
          WE WILL HAVE A PRESENTATION, UM, IN YOUR PACKETS. 
          WE HAVE A PRESENTATION FROM THE CITY AND, UH, POLITY RESEARCH CONSULTING 2025 RESIDENT OPINION SURVEY. 
          UM, AND THEN WE'LL HAVE THE ROUND TABLE PRESENTATION ITSELF. 
          SO I'LL GO TO CITY STAFF, UM, WHO WILL LEAD THE PRESENTATION. 
          AND AFTER THAT WE'LL HAVE A DISCUSSION. 
          I'LL INVITE EACH COUNSELOR TO ASK, UH, UP TO TWO QUESTIONS. 
          YOU CAN HAVE ONE QUESTION, UM, BUT UP TO TWO. 
          UH, AND THEN AFTER THAT, UM, WE'LL GO FROM THERE. 
          BUT OUR SCHEDULED TIME IS TO GO NOW UNTIL 5 32, WHICH IS 'CAUSE WE STARTED A FEW MINUTES LATE. 
          SO WITH THAT, WELCOME DEPUTY CITY MANAGER, KATHY WATKINS, AND CITY MANAGER AS WELL. 
          I THINK THE CITY MANAGER IS JOINING AS WELL. 
          DUNNO IF YOU WANNA SAY ANY OPENING WORDS OR TURN IT OVER TO LEE. 
          UM, THANK YOU ALL. 
          HAPPY TO TURN IT OVER VERY QUICKLY. 
          UM, BUT VERY EXCITED. 
          I THINK WE DO THIS NOW ANNUALLY EVERY YEAR. 
          UM, IT'S ALWAYS BEEN INTERESTING TO SEE BOTH, UM, HOW WE'RE TRENDING OVER TIME AND ALSO AS WE'VE STARTED OVER THE LAST COUPLE OF YEARS, BENCHMARKING AGAINST OTHER COMMUNITIES. 
          AND I THINK THOSE RESULTS OFTEN BOTH RESONATE WITH WHAT I THINK WE SORT OF FEEL. 
          UM, BUT IT IS A MUCH MORE DATA-DRIVEN SENSE OF WHERE WE ARE DOING MUCH BETTER, WHERE WE HAVE ROOM FOR IMPROVEMENT. 
          UM, AND I THINK, UH, ALWAYS VERY INTERESTED IN THE COUNCIL'S REACTION AND, UH, AND HOW WE ALSO INCORPORATE THIS AS WE THINK ABOUT BOTH, UM, THE NEW TERM, UH, AND UH, AND THE UPCOMING BUDGET CYCLE. 
          SO APPRECIATE, UH, THIS TIME WE HAVE AND THANK YOU MAYOR FOR CALLING THE ROUND TABLE. 
          GREAT. 
          UH, GOOD AFTERNOON. 
          MY NAME IS LEE JEANTI. 
          I'M WITH THE COMMUNICATIONS AND COMMUNITY ENGAGEMENT OFFICE. 
          UM, IT'S PLEASURE TO BE HERE WITH YOU THIS AFTERNOON. 
          UM, JOINING US ONLINE IS ERNIE OPOLIS OF POLITY, UH, RESEARCH. 
          ERNIE HAS BEEN CONDUCTING EVERY CITY'S SURVEY SINCE THE PROGRAM STARTED BACK IN THE YEAR 2000. 
          SO HE IS A WEALTH OF KNOWLEDGE IN TERMS OF THE HISTORY OF THIS PROGRAM. 
          AND TOGETHER WE'RE GONNA BE GIVING, UH, TODAY'S PRESENTATION. 
          AND IF NAOMI, IF YOU COULD SHARE THE SCREEN AND IF YOU COULD GO RIGHT TO SLIDE THREE. 
          SO FOR TODAY'S DISCUSSION, SOMETHING WE DISCOVERED, 
          [00:05:01]
UH, THE LAST TIME WE DID THIS IS IT WAS HELPFUL FOR US TO BREAK THE SURVEY DISCUSSION INTO A NUMBER OF SECTIONS. 
          AND AS WE GO ALONG, WE CAN PAUSE AND SEE IF THERE ARE ANY QUESTIONS, UH, RELATED TO THOSE TOPICS. 
          'CAUSE THERE IS A LOT OF CONTENT HERE. 
          UM, SO REALLY THE WAY WE'VE ORGANIZED, UH, THE CONTENT TODAY IS INTO SIX AREAS. 
          THE FIRST ONE IS REALLY TO HELP YOU ALL UNDERSTAND AND FOR THE PUBLIC TO REMEMBER WHAT THIS IS. 
          SO WE'LL TALK A LITTLE BIT ABOUT THE METHODOLOGY AND THEN WE'LL TALK ABOUT THE DEMOGRAPHICS OF THE PEOPLE THAT ACTUALLY TOOK THE SURVEY. 
          SO AS WE GET READY TO HAVE A DISCUSSION, YOU'LL UNDERSTAND THE MAKEUP OF THE PEOPLE IN THE SURVEY. 
          THEN WE'LL GO THROUGH, WE'LL TALK ABOUT THE HIGH LEVEL METRICS, SOME OF THE CITY PERFORMANCE, THE GAP ANALYSIS, RESIDENT PRIORITIES, AND WE'LL END WITH, UM, THE BENCHMARKING CONVERSATION. 
          BUT WE'LL PAUSE THROUGHOUT TO BE ABLE TO TAKE ANY QUESTIONS. 
          DOES THAT SOUND LIKE A OKAY APPROACH TO EVERYONE? SOUNDS GOOD. 
          ALRIGHT, EXCELLENT. 
          UH, NEXT SLIDE, NAOMI. 
          ALL RIGHT. 
          SO TO KICK US OFF, UM, BEFORE I TURN IT OVER TO ERNIE, JUST IN TERMS OF SOME HISTORY, LIKE I SAID, WE'VE BEEN CONDUCTING THE SURVEY EVERY YEAR SINCE, UM, 2000, PRIOR TO 2023. 
          THIS WAS DONE, UH, BI-ANNUALLY, AND NOW WE DO THIS, UM, ANNUALLY. 
          AND IT REALLY DOES PROVIDE A GREAT SNAPSHOT, UM, FOR US TO KEEP THE EYE ON WHAT'S HAPPENING IN THE COMMUNITY TO BE ABLE TO SEE EMERGING TRENDS. 
          UM, AND NOW, MAYOR, COUNSELOR NOLAN, CAN I JUST, WHAT PAGE ARE WE, IS THIS ACTUALLY IN THE, IF YOU COULD JUST POINT US TO WHAT PAGE WE'RE AT? 'CAUSE I COULDN'T FIND IT EASILY. 
          I'M NOT SURE WHAT YOU HAVE IN YOUR PACKAGE. 
          WOULD YOU LIKE A PRINT COPY OF THE IT IS, UM, THROUGH, UM, MAYOR, IT IS AT THE VERY BACK, UM, COUNSELOR NOLAN. 
          SO, AND IF YOU GET TO THE BACK PAGE, IT'S LIKE SLIDE 32. 
          SO IF YOU JUST FLIP UP TILL YOU GET TO PAGE ONE, IT IS, IT IS HARD TO FIND THOUGH. 
          GOT IT. 
          THANK YOU. 
          GREAT. 
          SO THE OTHER ELEMENT THAT, UH, WE HAVE ADDED THAT, UH, WE PARTNER WITH POCO ON IS OUR NATIONAL BENCHMARKING. 
          SO AT THE END I'LL BE ABLE TO TALK ABOUT THAT. 
          AND WHAT THAT REALLY ALLOWS US TO DO IS TO SEE HOW OUR RESULTS COMPARE, UH, NATIONALLY AND THIS YEAR, BASED ON, UH, FEEDBACK WE RECEIVED IN THE PAST, WE ADDED A NEW BENCHMARKING, WHICH IS FOR SIMILAR SIZED COMMUNITIES. 
          SO CITIES IN THEIR DATABASE THAT ARE BETWEEN A HUNDRED AND 150,000. 
          SO ERNIE, I'LL TURN IT OVER TO YOU IF YOU WANT TO TALK A LITTLE BIT ABOUT THE METHODOLOGY AND THEN WALK US THROUGH THE DEMOGRAPHIC, UH, BREAKDOWN. 
          AND WHEN YOU NEED A SLIDE ADVANCE, JUST SAY NEXT SLIDE AND NAOMI WILL ADVANCE IT. 
          OKAY. 
          THANK YOU LEE. 
          UM, YEAH, JUST REAL QUICKLY, THE, UH, THE, THE SAMPLING FRAME WAS A RANDOM PROBABILITY SAMPLE, UM, WHICH, UH, IS A, A PROBABILITY, UH, PROPORTIONATE TO SIZE SAMPLE. 
          WHAT THAT IS, IS IT ALLOWS FOR, UH, UNITS IN THE CITY, THE BIGGER THE PO, THE BIGGER THE UNIT IN THE CITY AT LARGE, THE GREATER THE CHANCE THAT THAT UNIT WOULD BE SELECTED, UH, FOR THE SURVEY. 
          UM, I ALSO WANT TO, UH, REMIND YOU THAT, UM, WE CURRENTLY DO ABOUT 80% OF THE SAMPLE AS CELL PHONE INTERVIEWS. 
          AND, UH, THAT OF COURSE HAS CHANGED DRAMATICALLY OVER THE YEARS. 
          WHEN WE FIRST STARTED DOING THIS IN THE YEAR 2000, IT WAS ALMOST ENTIRELY, UH, LANDLINE INTERVIEWING. 
          UH, BUT GIVEN THE REALITIES OF, OF 2025, UM, ABOUT 80% OF THE INTERVIEWS WERE CONDUCTED WITH CELL PHONES. 
          UM, SO THAT'S JUST A, A QUICK, UH, OVERVIEW OF HOW THE SAMPLE CONSTRUCTION WAS, UH, WAS, WAS DONE. 
          UM, IF YOU MOVE TO THE NEXT SLIDE, WE CAN, WE CAN SEE HOW THIS RANDOM SAMPLING TECHNIQUE HAS ACTUALLY RESULTED IN US GETTING A PRETTY GOOD HANDLE, UM, ON, UH, SEVERAL DEMOGRAPHICS IN TERMS OF THEM MATCHING THE REALITY HERE IN THE CITY. 
          UH, ONE OF THE THINGS WE DO IS, UH, WE'RE CAREFUL TO, UH, ESSENTIALLY SET UP A QUOTA FOR GENDER SO THAT WE GET ROUGHLY A 50 50 SPLIT BETWEEN, UH, UH, FEMALE AND MALE. 
          AND ALSO, UH, OTHER, UM, IDENTIFICATIONS. 
          AS YOU CAN SEE, WE GOT A 1% NON-BINARY, UH, AND GENDER NON-CONFORMING. 
          BUT WHAT WE GAIN FOR IS ROUGHLY A 50 50 SPLIT ON GENDER. 
          AND AS YOU CAN SEE IN THE, UH, AGE OF, IN THE AREA OF AGE, UM, ONE OF THE, ONE OF THE, UM, CONCERNS WE HAVE HAD OVER THE YEARS IS TO MAKE SURE WE GET ENOUGH RESPONDENTS IN THE 18 TO 24-YEAR-OLD CATEGORY. 
          AND BELIEVE IT OR NOT, WHILE THEY ARE DISPROPORTIONATELY USERS OF CELL PHONES, IT'S STILL DIFFICULT, UH, TO GET THEM TO AGREE TO DO A SURVEY ON THE PHONE. 
          UM, SO WE ARE CAREFUL TO SET UP A QUOTA SYSTEM THAT GETS US ROUGHLY IN THE BALLPARK OF WHAT THE POPULATION IS IN THE CITY 
          [00:10:01]
FOR 18 TO 24 YEAR OLDS. 
          AND YOU CAN SEE WE HAVE IT AT 14% THERE. 
          UH, NEXT SLIDE. 
          UH, ANOTHER COUPLE OF DEMOGRAPHICS, UM, ARE, UH, LENGTH OF RESIDENCY. 
          AND AS YOU CAN SEE, THE, THE TOP RESPONSE IS 10 TO 20 YEARS. 
          BUT THE TAKEN TOGETHER THE, UH, YOU KNOW, 10 AND ABOVE, UH, YEARS IS, UH, PRETTY MUCH THE, THE NORM THAT WE'VE SEEN IN PAST SURVEYS AS WELL. 
          UH, OWNERSHIP VERSUS RENTAL IS A VERY IMPORTANT DEMOGRAPHIC TO MAKE SURE WE HAVE THAT, UH, PINNED TO WHAT THE REALITY IS IN THE CITY. 
          AND THAT'S JUST ABOUT THE RIGHT PROPORTION. 
          BASED ON, UH, RECENT DATA, UH, ABOUT SIX AND 10, UM, RESIDENTS OF THE, OF THE CITY ARE RENTERS, AND JUST UNDER FOUR IN 10 ARE HOME OWNERS. 
          SO WE MATCH THAT PRETTY WELL, UH, TO THE REALITY AS WELL. 
          IN THE SURVEY, UH, TO THE NEXT SLIDE, UH, WE WANTED TO KNOW HOW MANY, UH, CHILDREN UNDER THE AGE OF 18 WE'RE LIVING IN A HOUSEHOLD. 
          AND AS YOU CAN SEE, IT'S ONLY ABOUT 20%, UH, WHICH IS HOLDING PRETTY STEADY FROM PAST SURVEYS. 
          UH, 20% WHO SAY YES, THEY HAVE A CHILD UNDER THE AGE OF 18 LIVING IN THE HOUSEHOLD, UH, ETHNICITY, WHICH IS A SELF-IDENTIFYING CHARACTERISTIC, A SELF-IDENTIFYING VARIABLE. 
          IT'S NOT THAT WE, UH, CONTROLLED FOR THIS AS WE ASKED PEOPLE WHAT THEIR ETHNICITY WAS OR WE, WE READ THEM A LIST OF ETHNICITIES AND ASKED THEM, UH, WHICH ONE CAME CLOSEST TO DESCRIBING THEIR ETHNICITY. 
          AND AS YOU CAN SEE, WE'VE, WE HAVE ABOUT SIX IN 10, UM, 58% WHO SAY THEY ARE WHITE OR CAUCASIAN, 16% ASIAN OR EAST INDIAN, 14% BLACK AFRICAN AMERICAN, AND 11% HISPANIC. 
          AND YOU CAN SEE THE OTHER CATEGORIES AS WELL. 
          THESE PRETTY MUCH, UH, MATCH THE, UH, REALITY AS WELL, UH, OF THE CITY. 
          WE ALSO ASK PEOPLE THEIR HOUSEHOLD INCOME. 
          WE MAKE THIS THE VERY LAST QUESTION IN THE SURVEY, UH, SO THAT PEOPLE AREN'T REFUSING AT A HIGH LEVEL. 
          UM, AND AS YOU CAN SEE, UH, AS IN THE PAST, UH, THE, THE CITY HAS A EXTREMELY HIGH INCOME, UH, BREAK. 
          UH, A THIRD OF THE INTERVIEWS WERE AMONG PEOPLE EARNING HOUSEHOLD INCOMES OF $125,000 OR MORE. 
          UM, IF WE CONTINUE ON TO THE NEXT ONE, UH, THE NEXT SLIDE PLEASE. 
          UM, WE ALSO ASK PEOPLE THEIR EMPLOYMENT STATUS. 
          AND AS YOU CAN SEE, A LITTLE OVER HALF 53% ARE EMPLOYED FULL-TIME. 
          ANOTHER 9% PART-TIME, 7% STUDENT, UM, 19% RETIRED AND NON-EMPLOYED, ABOUT 7%. 
          WE ALSO ADDED A QUESTION THIS TIME ON, ON ZIP CODE BECAUSE, UH, WE WANNA MAKE SURE WE'RE GETTING ROUGHLY, UH, THE RIGHT PROPORTION OF PEOPLE IN THE RIGHT AREAS OF THE CITY. 
          WE DO HAVE ANOTHER QUESTION, UH, THAT ASKS, THAT READS PEOPLE, UH, UH, A LIST OF NEIGHBORHOODS IN THE CITY AND ASK THEM WHICH NEIGHBORHOOD BEST REPRESENTS THE ONE THEY LIVE IN. 
          UM, AND THAT PRETTY MUCH WA WAS A GOOD ENOUGH, UH, YOU KNOW, MEASURE OF, OF, OF REGION, IF YOU WILL, WITHIN THE CITY, BUT WE WANTED TO BE A LITTLE FINER. 
          AND SO WE ADDED A ZIP CODE QUESTION. 
          AND THE COMBINATION OF THOSE TWO, I THINK PRETTY WELL CAPTURES, UM, THE REGIONAL BREAKDOWN WITHIN THE CITY. 
          UM, SO IF THERE WERE ANY QUESTIONS ON DEMOGRAPHICS, I'D BE HAPPY TO ANSWER THEM. 
          WE DO HAVE SOME QUESTIONS. 
          I WILL JUST SAY THAT COUNCILLOR ZUI IS ON THE LINE, IF YOU WANNA CALL HER ROLE. 
          IF COUNCIL COUNCILOR ZUI, COUNCILOR ZUI, SHE'LL HOPEFULLY CHIME IN WHEN SHE CAN. 
          LEE, JUST QUICKLY BEFORE QUESTIONS, ERNIE, UM, ONE ITEM THAT WE DIDN'T COVER IS, COULD YOU JUST BRIEFLY DESCRIBE THE MARGIN, MARGIN OF ERROR AND HOW PEOPLE SHOULD BE THINKING ABOUT THAT EXCUSE? YES, YES, YES. 
          UH, THE MARGIN OF ERROR IS PLUS OR MINUS 4.9%. 
          SO AS WE'RE MOVING THROUGH THE DATA, YOU CAN THINK OF IT AS BASICALLY PLUS OR MINUS 5%. 
          AND WHAT THAT MEANS IS THAT WHEN YOU CONDUCT 100 SUCH SURVEYS USING THIS SAMPLING FRAME, 95 OF THEM WILL GET YOU RESULTS THAT FALL WITHIN PLUS OR MINUS 5% OF A GIVEN PERCENTAGE. 
          UM, AND THAT'S, THAT'S SORT OF A WORST CASE SCENARIO. 
          WHEN A QUESTION IS 50 50, SAY, THEN THE MARGIN OF ERROR IS ABOUT PLUS OR MINUS 5%. 
          AS YOU GET CLOSER TO UNANIMITY 60 40, 70 30, THAT MARGIN OF ERROR ACTUALLY GETS BETTER AND GETS LOWER. 
          AND YOU CAN BE MORE CONFIDENT, UH, OF RESPONSES THAT HAVE THOSE HIGHER, UH, BREAKS IN TERMS OF 60 40, 70 30. 
          BUT AS A WORST CASE SCENARIO, YOU CAN THINK OF PL MINUS 4.9% ON, UH, 400 
          [00:15:01]
INTERVIEWS, UH, ACROSS THE CITY. 
          THANK YOU. 
          UH, LEE, I'M SORRY, I FORGOT TO MENTION THAT. 
          WE'LL GO TO COUNCILOR NOLAN AND THEN COUNCILOR MCGOVERN. 
          THANK YOU. 
          YEAH, AND I'LL JUST, I'M ONLY ASKING QUESTIONS ON THIS, ON THE DEMOGRAPHIC WILL GO INFORMATION. 
          REALLY APPRECIATE THE BREAKDOWN. 
          I DO HAVE A QUESTION ON, THERE'S, THERE SEEMS TO BE TWO THAT ARE OUT OF LINE WITH OUR CITY. 
          ONE IS THAT STUDENTS ARE LISTED AS 7% OF THE RESPONDENTS, AND THEY ARE 24% OF OUR CITY. 
          SO THAT'S A VERY CLEAR DIFFERENCE BETWEEN THE, WHAT OUR CITY ACTUALLY IS AND NOT, AND I'VE ALWAYS SUGGESTED WHENEVER WE DO THIS, WE ACTUALLY SHOULD HAVE AT LEAST THE WHOLE, UH, INFORMATION AND THEN STUDENTS SEPARATE AND THEN WITHOUT STUDENTS, JUST BECAUSE THEY'RE VERY DIFFERENT TYPE OF, UM, OF RESIDENT. 
          AND THE OTHER THING IS THAT IT WAS NOTED THAT A HUNDRED, THAT 32% OF THE, UH, IN RESPONDENTS HAD A SALARY OF 125,000 OR MORE, THAT IT'S ACTUALLY FAR LESS THAN THE MEDIAN SALARY IN CAMBRIDGE, WHICH IS 126,000. 
          SO IF IT WAS ACTUALLY SPREAD AMONGST THE ACTUAL POPULATION, YOU WOULD'VE EXPECTED THAT NUMBER TO BE CLOSER TO 50%. 
          SO I'M JUST CURIOUS AS TO WHETHER THERE'S ANY REASON FOR THOSE TWO DIFFERENCES FROM OUR, UM, CURRENT POPULATION, NOT THE OTHER SEEM PRETTY CLOSE, THE ETHNICITY, THE CHILDREN, ANY CHILDREN UNDER 18. 
          UM, I THINK THE AGE BREAKDOWN IS PRETTY, IS PRETTY SIMILAR, BUT I, I DO THINK THOSE TWO MERIT SOME, UH, QUESTIONING, UH, YEAH, A AGAIN, THIS IS, UM, THIS IS HOUSEHOLD INCOME THAT WE'RE ASKING ABOUT, AND IT'S A SELF SELF-REPORTING QUESTION. 
          UM, SO, YOU KNOW, THERE'S, THERE'S KIND OF VERY LITTLE WE CAN DO TO AMELIORATE THAT. 
          UM, BUT THE, I BELIEVE FROM, FROM THE, THE STATS I'VE SEEN, UH, FROM THE, FROM THE STATE, FROM THE, UH, STENT CENSUS, UM, THAT, THAT PRETTY CLOSELY MATCHES. 
          I MEAN, IT MIGHT BE A LITTLE BIT OFF, BUT IT PRETTY CLOSELY MATCHES, UH, WHAT THE HOUSEHOLD INCOME IS, UH, FOR THE CITY. 
          AND, AND IT'S EVERYONE IN THE HOUSEHOLD, NOT JUST THE INDIVIDUAL RESPONDENT CAN, ERNIE, CAN YOU THAT WHAT I'M TALKING? YEAH, THAT'S, WE ARE TALKING MEDIAN INCOME MEDIA HOUSE, MEDIAN HOUSEHOLD INCOME IS 126,000 AND MEDIAN FAMILY INCOME IS 167,000. 
          MY POINT WAS THAT THAT GROUP IS THEREFORE UNDERREPRESENTED IN THE SURVEY, ACCORDING TO THE STATISTICS, IF WHAT YOU'RE SAYING IS THIS IS HOUSEHOLD INCOME OH, I SEE WHAT YOU MEAN. 
          YEAH. 
          AND OF COURSE WE HAVE TO TAKE INTO ACCOUNT THAT 16% REFUSE TO ANSWER. 
          SO, YOU KNOW, IT'S HARD TO KNOW WHERE THOSE WOULD ACTUALLY BE DISTRIBUTED ACROSS THE ACTUAL CATEGORIES. 
          BUT, BUT, UM, YEAH, I HEAR WHAT YOU'RE SAYING IN TERMS OF THE STUDENT QUESTION. 
          UH, YOU KNOW, IT MAY BE THAT THEY'RE SELF, AGAIN, SELF-REPORTING IN OTHER CATEGORIES, UM, YOU KNOW, PERHAPS EMPLOYED FULL-TIME EMPLOYED OR PROBABLY EMPLOYED PART-TIME, UM, UH, SO, OR THEY MAY HAVE REFUSED. 
          SO IT'S HARD TO SAY IN A SELF-REPORTING QUESTION AGAIN, LIKE THAT, UH, HOW WE CAN, HOW WE CAN GET TO THAT. 
          UH, IT, IT SEEMS TO ME THAT, UM, YOU KNOW, WE MIGHT TAKE SOME HEART IN THE FACT THAT WE GOT IN, IN THE AGE CATEGORY, THE 18 TO 24 AGE CATEGORY, WHICH WOULD BE WHERE MOST STUDENTS WOULD BE. 
          UM, WE WERE IN THE 14% RANGE. 
          BUT, YOU KNOW, IT'S, IT'S, IT, IT'S, IT'S DIFFICULT TO BE A HUNDRED PERCENT ACCURATE WHEN THERE'S SELF-REPORTING QUESTIONS, BUT I, I HEAR WHAT YOU'RE SAYING ABOUT BO BOTH OF THOSE. 
          COUNCILOR NOLAN. 
          YEAH, THANK YOU. 
          I JUST, THAT'S A PRETTY DRAMATIC DIFFERENCE. 
          7% VERSUS 24%. 
          SO I, I JUST THINK LET'S ALL THINK ABOUT IF THERE'S ANYTHING THAT WE MIGHT WANNA CONSIDER AS WE REVIEW THIS CUSTOMER GOVERN, AND THEN COUNCILOR SABRINA WHEELER, UH, THANK YOU MADAM MAYOR THROUGH YOU. 
          UM, UH, I WAS GONNA ASK A QUESTION ABOUT THE INCOME, UH, AS WELL. 
          UM, $125,000 AND OVER IS A PRETTY BIG RANGE, RIGHT? IF YOU'RE A FAMILY OF FOUR EARNING $125,000 IN CAMBRIDGE, YOUR EXPERIENCE WITH THE CITY MIGHT BE VERY DIFFERENT THAN IF YOU'RE A FAMILY OF FOUR THAT MAKES, THAT EARNS $500,000 A YEAR. 
          SO THAT MAY, WE MAY WANT TO BREAK THAT DOWN FURTHER IN, IN THE, IN IN THE FUTURE. 
          UM, AND SIMILARLY, I DON'T SEE ANYTHING HERE. 
          WE ASK, UH, IF THERE ARE CHILDREN UNDER THE AGE OF 18, BUT WE TALK ABOUT FAMILY SIZE, BUT WE DON'T ACTUALLY ASK FAMILY SIZE. 
          THAT'S CORRECT. 
          DO NOT. 
          SO AGAIN, YOU KNOW, THE EXPERIENCE OF, YOU KNOW, IF I AM A SINGLE PARENT THAT HAS A 17-YEAR-OLD AND I EARN $125,000 A YEAR, I MIGHT EXPERIENCE THE CITY DIFFERENTLY THAN IF IT'S A FAMILY OF SIX. 
          YOU KNOW? UM, AND SO, UH, THOSE MIGHT BE IMPORTANT QUESTIONS TO, TO DIG INTO A LITTLE BIT. 
          THANK YOU, MADAM MAYOR. 
          I, I THINK THAT'S A GOOD POINT. 
          IN THE FUTURE WE COULD BREAK DOWN THAT CATEGORY EVEN FURTHER, THE HIGHEST CATEGORY AND, UH, YOU KNOW, MAKE 
          [00:20:01]
SOME FINER BREAKDOWNS OVER 125,000. 
          I THINK THAT'S A GOOD IDEA. 
          WE CAN, WE CAN EASILY DO THAT IN THE NEXT, UH, SURVEY COUNCILOR SABRINA WHEELER. 
          THANKS. 
          UM, I JUST WANNA ASK A, A QUESTION ON SLIDE FIVE, WHICH HAD THE AGE BREAKDOWN CATEGORIES. 
          UH, I WAS INTERESTED TO SEE THAT, UM, THERE WERE TWICE AS MANY PEOPLE BETWEEN THE AGE OF 65 TO 74 AS THERE WERE BETWEEN 35 TO 44. 
          UM, THOSE ARE BOTH NINE YEAR AGE CATEGORIES EXPECTED, YOU KNOW, MAYBE WE'D HAVE A, A FEW MORE PEOPLE, 65 TO 74 THAN 35 TO 44. 
          GIVEN THAT 35 TO 44 IS LIKE THE, YOU KNOW, SOME OF THE PRIME YEARS TO HAVE KIDS. 
          CAMBRIDGE IS INCREDIBLY EXPENSIVE. 
          FOLKS ARE, ARE MOVING OUT WHEN THEY, UH, HAVE KIDS, ESPECIALLY IF THEY HAVE HAVE MULTIPLE KIDS. 
          I WAS JUST, I WAS A LITTLE SURPRISED IT'S TWICE AS MANY FOLKS GIVEN THAT IT'S THE SAME AGE RANGE. 
          UM, JUST WONDERING IF, IF WE REALLY THINK THAT'S RIGHT, THERE'S TWICE AS MANY PEOPLE, 65 TO 74 AS THERE ARE, 35 TO 44 IN CAMBRIDGE. 
          AND, UH, IF THERE YOU HAVE ANY INSIGHT ON, ON WHAT THAT IS, ANY OTHER, ANYTHING ELSE THAT COMES IN HERE, HOW THAT COMPARES TO OTHER CITIES, UH, COULD SPEAK TO THAT A LITTLE MORE. 
          UH, I, I BELIEVE THESE NUMBERS ARE, ARE VERY CLOSE TO THE CENSUS DATA THAT WE WERE, UH, USING TO, TO BENCHMARK THE, UH, THE SAMPLE. 
          UM, BUT I DON'T KNOW, LEE, IF YOU HAVE ANY OTHER INFORMATION ABOUT THAT. 
          I DON'T HAVE THE EXACT ONE ON ME, BUT I CAN DEFINITELY GET IT FROM COMMUNITY DEVELOPMENT AND SHARE IT WITH YOU. 
          I THINK THE EXPERIENCE WE'VE SEEN ACROSS ALL SURVEYS IS YOU'LL NEVER GET EVERY CATEGORY MATCHING EXACTLY EVERY DEMOGRAPHIC IN THE CITY. 
          UM, AND THAT'S WHY THE THINGS WILL SHIFT. 
          BUT AS LONG AS WE'RE GETTING WITHIN THE RANGE, WE KNOW IT'S A FAIRLY REPRESENTATIVE, UH, SORT OF SAMPLE. 
          BUT I THINK THE TYPES OF QUESTIONS FROM FAMILY SIZE TO AGE, UM, THAT JUST AND INCOME ARE IMPORTANT THINGS AND IS ONE OF THE REASONS WHY WE WANTED TO MOVE THIS DISCUSSION UP FRONT. 
          'CAUSE IT IS IMPORTANT TO THINK ABOUT WHO'S TAKING THE SURVEY AND AS WE TALK ABOUT THE RESULTS THAT WE'RE ALWAYS, WE'RE TALKING IN AGGREGATE, BUT HOW WE START THINKING ABOUT WHAT IT MEANS FOR DIFFERENT PARTS OF OUR POPULATION BECAUSE HOW WE VIEW OUR CITY, HOW WE VIEW OUR SERVICES LOOKS DIFFERENTLY FOR DIFFERENT PEOPLE AT DIFFERENT TIMES. 
          COUNSELORS. 
          THAT MAKES SENSE. 
          YEAH, I GUESS I WAS JUST TRYING TO GET, I WAS, WAS CURIOUS IF PEOPLE AGE 35 TO 44 ARE JUST LESS LIKELY TO FILL OUT SURVEYS 'CAUSE THEY'RE SUPER BUSY WITH THEIR JOBS AND KIDS AND STUFF. 
          SOUNDS LIKE THAT'S NOT THE CASE. 
          WE THINK THIS IS REPRESENTATIVE THAT, THAT'S SUPER INTERESTING. 
          UM, THE, THE ONE POINT I ASKED JUST LIKE, AS YOU'RE GOING THROUGH THIS, I'M REALLY CURIOUS OF HOW THIS COMPARES TO OTHER CITIES. 
          IF THERE'S ANYTHING WHERE CAMBRIDGE IS A REAL OUTLIER WHEN YOU'RE DOING THIS WORK, SURVEYING OTHER CITIES, IF IT LOOKS TOTALLY DIFFERENT THAN CAMBRIDGE. 
          CURIOUS TO HEAR THAT. 
          IF YOU CAN ADD SOME OF THAT, UM, COLOR AS YOU'RE GOING THROUGH THIS A BACK. 
          SURE. 
          UH, I KNOW THAT, UM, LEE'S GONNA BE TALKING ABOUT THE POCO, UM, COMPARISONS ACROSS THE COUNTRY, WHICH ARE A MORE FORMAL ONE, BUT I CAN GIVE YOU SORT OF AN AD HOC ASSESSMENT. 
          UM, THE ONE THING THAT JUMPS OUT AT ME, UH, CONTINUALLY IN CAMBRIDGE SURVEYS COMPARED TO OTHER ONES IN MASSACHUSETTS AND ELSEWHERE AROUND THE COUNTRY THAT I DO, IS THE, THE LEVEL OF, UH, FAVORABILITY OR, UH, THE RATING, THE EXCELLENT RATING IN TERMS OF OVERALL GOVERNMENT SERVICES. 
          UM, IT, IT'S QUITE HIGH, UH, AS WE'LL GET TO IN A MINUTE. 
          I THINK, UH, YOU'LL SEE THAT, UH, THIS YEAR IT WAS I THINK THE SECOND HIGHEST IN THE SURVEY PROGRAM'S HISTORY, UH, IN TERMS OF THAT BENCHMARK QUESTION. 
          UM, AND, UH, SO TO ME THAT'S WHAT STANDS OUT, UH, ALWAYS. 
          UH, UH, YOU KNOW, I THINK I'VE MENTIONED THIS TO LEE SEVERAL TIMES, UH, YOU KNOW, YOU SHOULD FEEL VERY LUCKY IN TERMS OF THAT QUESTION BECAUSE OTHER, OTHER MUNICIPALITIES IN MASSACHUSETTS DON'T COME CLOSE. 
          AND OTHER ONES THAT ARE SIMILAR, FRANKLY TO YOU, UH, BOTH DEMOGRAPHICALLY AND, UH, REGIONALLY THAT ARE CLOSE BY YOU, UH, DON'T DO AS WELL. 
          UH, AS YOU HAVE DONE PRETTY CONSISTENTLY OVER TIME. 
          THERE HAVE BEEN UPS AND DOWNS ON THE FAVORABILITY QUESTION, BUT OVER THE LAST SEVERAL SURVEYS, UH, IT'S BEEN QUITE, QUITE STRONG, QUITE POSITIVE. 
          WE HAVE A FEW MORE QUESTIONS, ERNIE. 
          UM, AND JUST SO WE KNOW, DO YOU KNOW, I, I THINK YOUR CAMERA IS OFF, SO OH, IF YOU WANTED IT TO BE ON, WE'D LOVE TO SEE YOU, BUT NOT, YEAH. 
          OKAY. 
          I JUST WANTED TO LET YOU KNOW THAT WE'RE NOT SEEING YOU. 
          YEAH, I'LL DO THAT. 
          SO WE HAVE COUNSELOR SUI WHO WANTED A QUESTION, AND THEN COUNSELOR, UM, ZUBI, UH, HI THERE. 
          AND FIRST OF ALL, LET ME SAY I'M, I'M EMBARRASSED THAT I'M NOT THERE. 
          I THOUGHT THIS MEETING WAS LATER TODAY. 
          UM, I, I, I DID READ THE SURVEY THOUGH, AND I THOUGHT THE RESULTS REFLECTED, UM, BASICALLY WHAT WE THOUGHT OVERALL. 
          UM, I UNDERSTAND THAT IT WAS A, A RANDOM SURVEY OF 400 RESIDENTS, AND I THINK YOU DID A PRETTY GREAT JOB OF GETTING, UM, UH, A REPRESENTATIVE RESPONSE. 
          I, I DID NOTE THAT IT'S A LITTLE HEAVY ON EAST CAMBRIDGE, 12%, THE PORT 13%, AND THEN NORTH CAMBRIDGE 
          [00:25:02]
13%. 
          UM, ANYWAY, I, AND JUST ANOTHER IDEA, UH, IDEA, THIS COMES FROM MY AID, SHE HAD TO ASK WHETHER YOU COULD ASK FOR NEIGHBORHOOD SPECIFIC INFORMATION OR THERE WOULD BE ANY WAY TO EVEN BREAK DOWN NEIGHBORHOODS, UM, MORE SPECIFICALLY TO REFERENCE OUR 13 DIFFERENT NEIGHBORHOODS. 
          AND I REALIZE THAT MAY NOT BE POSSIBLE BECAUSE I KNOW YOU WANT TO BE ABLE TO ALIGN THE LOCAL CAMBRIDGE SURVEY WITH THE NATIONAL SURVEY SO THAT, SO THAT WE HAVE REAL BENCHMARKS WITH, UM, WHAT WHAT PEOPLE ARE THINKING NATIONALLY. 
          UM, THANK YOU. 
          I YIELD SURE WE, WE'LL TAKE ANY SUGGESTIONS IN TERMS OF HOW WE CAN BETTER DEFINE, UH, THOSE AREAS. 
          AGAIN, WE READ THE NEIGHBORHOODS TO PEOPLE AND ASK THEM WHICH ONE BEST REPRESENTS LIVE. 
          AND OF COURSE, DIFFERENT PEOPLE THINK OF DIFFERENT IDENTIFICATIONS IN TERMS OF WHERE THEY LIVE, AND THEY MAY BE ON THE BORDER OF CERTAIN TWO COM TWO NEIGHBORHOODS AND PICK ONE OVER THE OTHER. 
          BUT, YOU KNOW, AGAIN, IT'S A SELF-REPORTED QUESTION, BUT WE'D BE HAPPY TO TAKE SUGGESTIONS TO MAKE IT, TO MAKE THOSE NEIGHBORHOODS MORE SPECIFIC OR BREAK THEM DOWN FURTHER. 
          UM, IT'S ALREADY A PRETTY LONG LIST, BUT , WE'D BE HAPPY TO, TO DO THAT, TO, TO MAKE A FINER BREAKDOWN. 
          YEAH, I WISH THERE WAS C IS HE? YEAH, I JUST, I, IT, IT WOULD'VE BEEN NICE. 
          UH, AND AGAIN, I, THERE'S SO MANY DIFFERENT THINGS THAT YOU'RE TRYING TO MEASURE HERE. 
          YOU WANT DIVERSITY IN ECONOMIC GROUP AGE GROUP, I MEAN, AND, AND IN SO MANY DIFFERENT, UH, THERE'S SO MANY DIFFERENT STRATUS. 
          SO I, I FEEL LIKE YOU GOT A PRETTY BROAD SPREAD RANGE FROM THIS RANDOM, UH, THESE RANDOM, THE, UH, THIS RANDOM SURVEY OF 400 RESIDENTS. 
          THANK YOU. 
          THANK YOU. 
          COUNCILOR ZUBI, THANK YOU FOR THE WORK THAT YOU'RE DOING ON THIS. 
          I HAD TWO QUESTIONS. 
          ONE, COULD YOU QUICKLY CLARIFY WHEN YOU WERE SERVING PEOPLE ON THE INCOME PIECE, WAS THAT A QUESTION IN PARTICULAR TO INDIVIDUAL OR FAMILY INCOME? HOUSEHOLD INCOME? IT'S, IT'S TOTAL HOUSEHOLD INCOME. 
          TOTAL HOUSEHOLD INCOME, YEP. 
          I, I THINK IT'D BE ALSO INTERESTING JUST RELATIVE TO THE PRIOR DATA TOO, ON WHETHER OR NOT THEY HAVE CHILDREN UNDER THE AGE OF 18 LIVING IN THEIR SPACE, UM, WHILE WE CONSIDER THE DATA ON THE INCOME ASPECT. 
          I'M SORRY, ZUBIE, SORRY. 
          CAN YOU JUST PULL THE MIC CLOSER TO YOU, PLEASE? THANK YOU. 
          YEAH, SORRY. 
          YEP, THANKS. 
          YEAH, IT'D JUST BE INTERESTING TO, TO NOTE THE PIECE ON THE 79% NOT HAVING CHILDREN UNDER THE AGE OF 18 AS WE APPROACH, UM, UNDER UNDERSTANDING THE INCOME PIECE. 
          ALSO, JUST IN GENERAL, WHAT WHAT WAS THE SOURCE FOR GETTING ACCESS TO THE, THE PHONE NUMBERS OF, UM, THE, WELL, THE, THE LANDLINE PHONES WERE JUST A RANDOM, UH, RANDOMIZATION OF NUMBERS OFF OF THE, THE, UH, THE ROUTES THAT ARE AFFILIATED WITH CAMBRIDGE. 
          THE CELL PHONE, UH, DATA WAS PURCHASED AS, UH, PURCHASED FROM A, A VENDOR TO MAKE SURE WE HAD A, A BALANCE BETWEEN LANDLINE AND, UH, CELL PHONES. 
          AND IS THERE A BREAK AS MENTIONED? YES. 
          SORRY, GO AHEAD. 
          UH, AND AS I MENTIONED THAT THAT LAND, THAT CELL PHONE COMPONENT HAS BEEN GROWING AND GROWING AND GROWING OVER THE YEARS, UH, TO THE POINT WHERE IT'S ABOUT 80% OF THE SAMPLE NOW. 
          AND YOU JUST ANSWERED MY FOLLOW UP. 
          THANK YOU. 
          YEP. 
          OKAY. 
          SO WE'LL MOVE ON TO THE NEXT SECTION. 
          GREAT, THANK YOU. 
          UM, SO IN THIS NEXT SECTION WE'RE GONNA TALK ABOUT THE HIGH LEVEL METRICS AND SOME OF THE CITY SPECIFIC, UM, DATA. 
          I MAY PAUSE HALFWAY THROUGH THIS, UM, BEFORE WE GO INTO THE SPECIFICS TO SEE IF THERE'S, UH, ANY QUESTIONS, AND THEN WE'LL MOVE ON. 
          SO, NEXT SLIDE. 
          SO OVERALL, WE START THE SURVEY EACH YEAR WITH A SUITE OF REALLY HIGH LEVEL BENCHMARK QUESTIONS. 
          I, I CONSIDER THESE SOME OF OUR SUPER METRICS THAT WE TEND TO LOOK AT BECAUSE THEY'RE JUST BROAD IN GENERAL. 
          AND GIVE US A GENERAL SENSE ABOUT HOW PEOPLE ARE FEELING ABOUT THE CITY. 
          AND OVERALL, PEOPLE REMAIN REALLY HIGHLY RATED AND THEY FEEL VERY GOOD ABOUT THE CITY. 
          UM, THIS IS SOMETHING THAT WE'VE SEEN OVER THE YEARS, AND IN SOME CASES WE HAVE, UM, SOME STANDOUTS. 
          UM, IN TERMS OF THE HIGHEST, UH, LEVELS, AS YOU LOOK AT THIS, YOU CAN REALLY GROUP STUFF INTO A FEW DIFFERENT WAYS. 
          THE DARKEST BLUE COLORS, THOSE ARE YOUR EXCELLENT AND GOODS, THOSE ARE YOUR POSITIVES. 
          THE LIGHTER BLUE COLORS, THOSE ARE THE NEGATIVE SIDES, THE FAIR AND POOR. 
          AND WHAT YOU CAN DO IS YOU CAN REALLY LOOK AT YOUR OVERALL POSITIVE. 
          SO IF WE LOOK AT CAMBRIDGE AS A PLACE TO LIVE, YOU KNOW, 87% OF FOLKS ARE GIVING US AS A REALLY HIGH RATING, THAT'S PHENOMENAL. 
          AND YOU LOOK AT THE EXCELLENT RATED, ALMOST HALF OF THEIR SPONSOR ARE RATING IT AS EXCELLENT. 
          AND THEN AT THE SAME TIME, WE START TO LOOK AT SOME OF OUR TRENDS OVER TIME. 
          IF YOU LOOK INSIDE THE DETAILED REPORT, YOU'LL SEE THAT PEOPLE MOVE BETWEEN EXCELLENT AND GOOD. 
          SO SOME YEARS WE HAVE THE EXCELLENT RATED, A LITTLE HIGHER. 
          [00:30:01]
THIS IS ONE OF THOSE QUESTIONS THAT WE'VE SEEN A SLIGHT DECLINE IN THE EXCELLENT RATING, BUT THEY'RE STAYING WITHIN THE POSITIVES. 
          AND THAT'S A VERY GOOD THING. 
          WHERE WE WANNA REALLY WATCH OVER TIME IS WHEN WE HAVE PEOPLE MOVING FROM THE GOOD CATEGORY DOWN INTO THE FAIR OR THE POOR CATEGORIES, UM, WELCOMING ALL TO ALL RACES AND ETHNICITIES AND CULTURES AND IDENTITIES. 
          THESE HAVE REMAINED RELATIVELY HIGH. 
          ONE AREA THAT IS, UM, DOWN SLIGHTLY IS, UM, YOUR NEIGHBORHOOD AS A PLACE TO LIVE. 
          UM, AND WE'RE SEEING CAMBRIDGE AS A SAFE PLACE TO LIVE UP OVER THE PREVIOUS RESULTS. 
          UM, AS WE MOVE ON TO THE NEXT, UM, LITTLE SET I WANNA HIGHLIGHT NEXT SLIDE PLEASE. 
          THESE LAST THREE, BECAUSE THESE START TO RELATE TO THE CITY PERFORMANCE. 
          THE FIRST ONE, OVERALL PERFORMANCE OF CITY GOVERNMENT. 
          UM, IN TERMS OF THE EXCELLENT RATING, THE 22%, THIS ONE IS AT THE HIGHEST LEVEL THAT IT'S BEEN, UH, THROUGHOUT THE SURVEY ONLY MATCHING, I BELIEVE IT WAS IN 2023, UM, WHEN THIS NUMBER WAS, UM, JUST AS HIGH. 
          SO OVERALL, PEOPLE ARE FEELING REALLY GOOD ABOUT THE OVERALL PERFORMANCE OF CITY GOVERNMENT. 
          SAME THING IN TERMS OF POSITIVE RATINGS ABOUT HOW WE ARE DOING IN TERMS OF WELCOMING INVOLVEMENT OF OUR RESIDENTS. 
          AND THE LAST QUESTION, UM, ON THE OVERALL DIRECTION THE CITY HAS TAKEN, THIS IS A NEW QUESTION THAT WE ADDED THIS YEAR. 
          UM, AND AS YOU CAN SEE, IT'S GAINED REALLY HIGH REMARKS, UH, UM, RATINGS IN TERMS OF 65% OF FOLKS SAYING EXCELLENT OR GOOD IN TERMS OF THE OVERALL DIRECTION OF THE CITY. 
          THERE'S A FEW NEW QUESTIONS THAT WE'VE ADDED IN THIS SURVEY. 
          AND THE APPROACH WE'VE BEEN TAKING IS AS WE ADD QUESTIONS, WE WANNA MAKE SURE THAT THEY'RE BE MARKETABLE, UM, AGAINST POCO. 
          SO WE'LL TALK ABOUT THIS A LITTLE LATER ON NEXT SLIDE TO THE DISCUSSION THAT WE'RE HAVING ON DEMOGRAPHICS. 
          UM, WE CAN SEE WE GET REALLY HIGH REMARKS FOR OVERALL PERFORMANCE OF CITY GOVERNMENT, BUT IT'S NOT SEEN EQUALLY ACROSS DIFFERENT DEMOGRAPHICS, RIGHT? SO IN THIS SURVEY, THE EXCELLENT RATINGS TENDED TO BE MORE FROM MEN AND YOUNGER ADULTS, RESIDENTS OF WEST CAMBRIDGE PEOPLE, RESIDENTS WHO HAD SHORTER TENURES, AND OUR ASIAN EAST INDIAN, BLACK AFRICAN AMERICAN RESIDENTS. 
          THE POOR RATINGS IN TERMS OF THE FAIR AND THE POOR WERE FOR HOUSEHOLDS WITH INCOMES UNDER 50,000 HISPANIC, THOSE WITH SOME COLLEGE EDUCATION, LONGER TERM RESIDENTS AND RETIREES AND RESIDENTS OF THE PORT NEIGHBORHOOD. 
          SO AS WE GO THROUGH TODAY, WE'LL MOSTLY TALK ABOUT THE SURVEY RESULTS IN AGGREGATE, BUT WE DO GO THROUGH AND TRY TO LOOK AT THE RESULTS AND SEE WHERE ARE THERE STATISTICAL DIFFERENCES BETWEEN DIFFERENT POPULATIONS, BETWEEN DIFFERENT DEMOGRAPHICS SO THAT WE CAN START TO TEASE OUT AND BE LIKE, WHAT DOES THAT MEAN? SO I THINK YOUR CONVERSATION ABOUT DEMOGRAPHICS REALLY HIGHLIGHT INTO HERE THAT WE SHOULD BE LOOKING AT ALL THE RESULTS WITH A CRITICAL EYE. 
          LEE, CAN I JUMP IN FOR A SECOND? CERTAINLY. 
          UH, I JUST THINK THIS SLIDE IS PARTICULARLY INSTRUCTIVE BECAUSE IT'S, IT'S SO VISUAL. 
          IF YOU GO BACK NOW TO THE VERY FIRST SURVEY I DID FOR THE CITY, UH, IN NO, NOVEMBER OF 2000, THAT TOTAL NUMBER OF POSITIVITY AND OVERALL PERFORMANCE OF CITY GOVERNMENT WAS AT 51%. 
          IT WAS A 50 50 SPLIT, AND NOW IT'S AT 70%. 
          SO IT GIVES YOU A SENSE OF HOW FAR, UH, THE CITY HAS GONE IN TERMS OF, UH, HOW RESIDENTS VIEW THE OVERALL PERFORMANCE OF THE CITY. 
          IT WAS BASICALLY 50 50 BACK THEN, 25 YEARS LATER, IT'S 70 30. 
          SO I JUST WANTED TO THROW THAT PERSPECTIVE IN. 
          GREAT, THANK YOU ERNIE. 
          UM, NEXT SLIDE. 
          ANOTHER QUESTION THAT I THINK IS REALLY IMPORTANT FOR US TO GET A SENSE OF HOW, UM, RESIDENTS ARE FEELING ABOUT THE CITY. 
          WE CALLED THESE A FEW, UM, SURVEYS AGO, SORT OF THESE MEASURES ABOUT PRIDE, LIKE HOW LIKELY IS SOMEONE TO RECOMMEND TO SOMEONE, UH, LIVING IN CAMBRIDGE, AND THEN ALSO WHAT IS THE LIKELIHOOD OF THEM REMAINING HERE FOR THE NEXT FIVE YEARS. 
          AND AS YOU CAN SEE, THINGS HAVE REMAINED VERY STABLE ON THESE QUESTIONS. 
          WE FIRST STARTED ASKING IT IN, UH, 2023, AND I THINK AS WE MOVE FORWARD, THE, THESE ARE TWO REALLY IMPORTANT QUESTIONS, UM, TO, TO MONITOR. 
          AS WE THINK ABOUT BROADER TRENDS TAKING PLACE IN THE COMMONWEALTH, WE THINK ABOUT THE ECONOMIC REALITIES, UM, MORE GENERALLY, THESE WILL GIVE US A SENSE, UM, I THINK OF HOW RESIDENTS ARE FEELING ABOUT THE CITY. 
          IT CAN GIVE INDICATIONS IN TERMS OF THE ABILITY TO STAY HERE. 
          UM, SO THESE ARE TWO OTHER REALLY IMPORTANT QUESTIONS. 
          SO I THINK BEFORE I GO INTO DEPARTMENT SPECIFIC DATA, ARE THERE ANY QUESTIONS ON ANY OF THE GENERAL METRICS THAT WE'VE TALKED ABOUT? K ZUBE? YEAH, JUST ON THE REMAINING PIECE, WHAT WAS, WHAT WAS THE QUESTION OFFERED WHEN SURVEYING RESIDENTS ON THAT? WAS IT MORE SO LIKE YOU DO, OR DO YOU WANT TO PLAN TO REMAIN IN CAMBRIDGE? OR IF YOU SEE YOURSELF ABLE TO CONTINUE TO PLAN TO STAY IN CAMBRIDGE? I THINK THAT THAT 
          [00:35:01]
JUST THAT SUBTLE DIFFERENCE CAN REALLY ISOLATE WHETHER OR NOT PEOPLE CAN AFFORD TO LIVE HERE. 
          SO I'M CURIOUS, THIS IS ON THE REMAINING YEAH. 
          UH, THE EXACT QUESTION, UH, THE, THE BROADER ONE WAS, PLEASE TELL ME HOW LIKELY YOU'D BE TO DO EACH OF THE FOLLOWING. 
          AND THEN THE QUESTION WAS, REMAIN IN CAMBRIDGE FOR THE NEXT FIVE YEARS. 
          OH, GO AHEAD. 
          ALREADY. 
          I WAS GONNA SAY THE SCALE WAS VERY LIKELY, SOMEWHAT LIKELY, SOMEWHAT UNLIKELY, AND VERY UNLIKELY, AS YOU CAN SEE ON THE CHART. 
          PLEASE, UH, COUNSELOR FLAHERTY. 
          HI, ERNIE. 
          UM, I JUST HAVE ONE QUESTION AND IT'S PROBABLY, I PROBABLY SHOULD WAIT TILL THE END. 
          BUT WITH, WAS THERE ANY CROSS TABULATION DONE ON AN, ON ANY OF THESE QUESTIONS? YES. 
          UH, THERE'S A FULL SET OF, UH, CROSS TABS, UH, THAT LOOK AT EACH QUESTION, UH, ARRAYED BY BOTH DEMOGRAPHIC AND SUBSTANTIVE QUESTIONS AS WELL. 
          SO YOU CAN LOOK AT EACH QUESTION IN THE SURVEY AND SEE, UM, HOW THE DEMOGRAPHICS BROKE DOWN. 
          THAT'S, UH, THAT'S WHEN LEE WAS REFERRING, REFERRING TO IN THAT PREVIOUS SLIDE WHERE HE, YOU KNOW, WENT THROUGH, YEAH. 
          UH, THE PEOPLE WHO ARE GAVE EXCELLENT RATINGS VERSUS FAIR RATINGS. 
          SO YES, IT'S AVAILABLE ON EVERY SINGLE QUESTION IN THE SURVEY. 
          THANKS. 
          YEP. 
          COUNCILOR NOLAN, THANKS. 
          I THINK ONE WAY TO GET IT, PERHAPS IF SOMEONE THOUGHT THEY WERE LEAVING, IT COULD BE A RANGE OF REASONS. 
          IT COULD BE THEIR FAMILY SOMEWHERE ELSE. 
          IT COULD BE THEY CAN'T AFFORD TO LIVE HERE, IT COULD BE SOMETHING ELSE. 
          AND I THINK DOING A LITTLE BIT OF THE CROSS TABS WOULD SAY SOMETHING WOULD ALSO, PARTICULARLY ON THE AFFORDABILITY, IT MIGHT BE INTERESTING TO KNOW IF THEY'RE, IF THEY'RE IN A SUBSIDIZED PLACE AND THEY'RE, UH, MORE LIKELY TO BE ABLE TO STAY, AS OPPOSED TO IF THEY'RE IN A PLACE THAT IS NOT SUBSIDIZED OR THEY FEEL LIKE THEY CAN'T DO THAT, BUT THAT WE DON'T, I THINK HAVE THE DATA FOR. 
          BUT CERTAINLY BY AGE, THERE'S A LOT OF PEOPLE WHO, UM, MAY MOVE OUT BASED ON THE AGE. 
          AND AS COUNCILOR SABRINA WHEELIS SAID, IT MIGHT BE BECAUSE YOU HAVE KIDS AND YOU GO SOMEWHERE, OR IF YOU'RE 70 YEARS OLD AND YOU'RE GOING INTO SOME KIND OF A ASSISTED LIVING OR SENIOR COMMUNITY. 
          SO AT SOME POINT, MAYBE WE SHOULD TAKE A LOOK AT THAT, LEE. 
          YEAH, I JUST WAS GONNA GO AHEAD. 
          THERE'S SO MUCH DISCUSSION ABOUT PEOPLE FLEEING MASSACHUSETTS THESE DAYS. 
          UM MM-HMM . 
          ECONOMIC REASONS. 
          THE FACT THAT YOU GET WHAT, 82% SAYING THAT THEY PLAN IN THE NEXT FIVE YEARS ON STAYING IN CAMBRIDGE. 
          I THINK IT'S PRETTY IMPRESSIVE. 
          ALL RIGHT. 
          UH, NEXT SLIDE, NAOMI. 
          SO NOW THE NEXT FEW SLIDES, WE'LL REALLY TALK A LITTLE BIT ABOUT, UM, HOW PEOPLE ARE VIEWING SPECIFIC CITY SERVICES. 
          AND AS YOU CAN SEE, OVERALL REMAR, THE RESULTS ARE VERY GOOD WITH, YOU KNOW, A COUPLE REALLY GREAT STANDOUTS HERE. 
          I MEAN, THE, THE RATINGS FOR OUR LIBRARIES, OUR FIRE DEPARTMENT, AND OUR GARBAGE RECYCLING AND COMPOST PICKUP, UM, ARE REALLY, REALLY INCREDIBLY HIGH. 
          AND THEN AS YOU MOVE DOWN THE CATEGORIES, THAT DARK BLUE AND THEN THE NEXT DARK AND THE NEXT DARKEST SHADE OF THE BLUE, YOU CAN SEE THOSE POSITIVE RATINGS REALLY ARE, ARE GREAT ACROSS THEM. 
          UM, GENERALLY WHEN I LOOK AT THESE, THE ONE THAT I ALSO WANNA LOOK AT IS SORT OF THAT POOR RATING. 
          UM, AND MOST OF THESE, IT'S A SMALL MARGIN, IT'S A LITTLE BIT LARGER ON THE SIDEWALK MAINTENANCE PIECE. 
          UM, AND THIS IS ONE THAT WE WILL TRACK OVER TIME, BUT LATER ON WE'LL SEE AS PEOPLE RATE, UM, TRANSPORTATION MODES OF GETTING AROUND THE WALKING IS HIGHLY RATED. 
          SO, YOU KNOW, IF YOU THINK ABOUT THE AMOUNT OF CONSTRUCTION AND THE INVESTMENTS THAT THE CITY IS MAKING IN, UM, SORT OF IMPROVING THE INFRASTRUCTURE IN THE CITY, SOMETIMES, UM, MY THEORY WOULD BE THIS CAN BE TIED TO THE CONSTRUCTION THAT'S GOING ON, BUT THIS IS THE TYPE OF STUFF THAT YOU WANT TO TRACK OVER TIME. 
          UH, NEXT SLIDE. 
          SO THIS IS A NEW QUESTION, UM, THAT WE ASKED THIS YEAR. 
          UM, IN PREVIOUS SURVEYS, WE'VE NEVER HAD A QUESTION ASKING ABOUT CUSTOMER SERVICE. 
          UM, AND WHAT WE DID IS WE ASKED IN TERMS OF THE LAST ENGAGEMENT THAT THEY HAD WITH THE CITY, HOW WOULD THEY RATE, UH, THE OVERALL CUSTOMER SERVICE PROVIDED BY THE EMPLOYEES? AND IT'S, AS YOU CAN SEE, 76%, UM, GAVE A POSITIVE RATING WITH, YOU KNOW, A LITTLE OVER A QUARTER GIVING AN EXCELLENT RATING. 
          UM, IF YOU GO TO THE NEXT SLIDE, UM, YOU'LL SEE THE ACTUAL BREAKDOWN OF THE DEPARTMENTS THAT PEOPLE REPORTED. 
          SO, UH, THE NEXT QUESTION WAS COULD YOU SHARE, UH, WHICH DEPARTMENT IT WAS? AND THE LION'S SHARE OBVIOUSLY WAS TRAFFIC, PARKING, AND TRANSPORTATION, WHICH I SHOULD BE CALLING THE DEPARTMENT OF TRANSPORTATION. 
          NOW. 
          UH, I REALIZED AFTER I PUT THIS TOGETHER, THE NAME CHANGE, SO SORRY TO THE TEAM THERE, UH, FOLLOWED BY PUBLIC WORKS, OUR POLICE DEPARTMENT, THE LIBRARY, UH, AND THEN THE C CITY CLERK'S OFFICE, UM, SITTING AT THE TOP OF THESE. 
          SO, UM, I THINK THIS IS GONNA BE A GREAT QUESTION TO SORT OF TRACK OVER TIME 
          [00:40:01]
AND WHAT VALUE I SEE IN QUESTIONS LIKE THESE. 
          SOMETIMES WE ARE SO IMMERSED IN THE EMAILS THAT ARE COMING IN YOU, YOU DON'T GET A CLEAR SENSE OF HOW MORE BROADLY PEOPLE ARE THINKING ABOUT THEIR INTERACTIONS WITH THE CITY. 
          UM, SO THIS I IS A NICE QUESTION THAT WE'VE ADDED AND IT WILL ALSO BE BENCHMARKED, UM, NATIONALLY. 
          LEE, CAN I JUST JUMP IN? I WANTED TO, TO POINT OUT THAT THIS WAS, THIS, THIS LIST WAS NOT READ TO PEOPLE. 
          UM, WE SAID, UM, THINKING OF THE LAST ISSUE, OVERALL CUSTOMER SERVICE BY THE CITY OF CAMBRIDGE EMPLOYEES, WHAT SPECIFIC CITY DEPARTMENT DID YOU HAVE YOUR LAST INTERACTION WITH? AND WE DID NOT READ THE LIST. 
          SO, UH, I THINK IT'S ALL THE MORE INDICATIVE OF, OF THE REALITY HERE THAT PEOPLE WERE RESPONDING TO US IN THEIR OWN WORDS AND WE WERE CLASSIFYING THEM, CLASSIFYING THEM INTO THE PRE CODES THAT WE HAD THERE. 
          SO MAKES IT EVEN MORE INTERESTING. 
          I THINK WE HAVE ONE CLARIFYING QUESTION, COUNSELOR NOLAN IT CLARIFYING, IT LOOKS LIKE ON THIS JUST 3% SAID THEY HAD NO INTERACTION. 
          DOES THAT MEAN THE OTHER 397 OR 390 OR SO PEOPLE ACTUALLY HAD AN INTERACTION OR WAS THE END DIFFERENT? UM, IT'S, OH, I SEE WHAT YOU'RE SAYING. 
          THE, ON THE PREVIOUS QUESTION IT WAS 7%. 
          DON'T KNOW. 
          IS THAT WHAT, IS THAT WHAT YOU'RE SAYING? I'M SORRY. 
          I COULD, COULD YOU CLARIFY THE QUESTION? YES. 
          ON THE LIST OF DEPARTMENTS IT SAYS NO INTERACTION 3%. 
          SO PRESUMABLY TO ME THAT WOULD MEAN THAT ABOUT 388 OR SO OF THE RESPONDENTS TO THIS 400 PEOPLE WHO RESPONDED ACTUALLY HAD AN INTERACTION WITH THE CITY STAFF. 
          YES, THAT'S CORRECT. 
          BUT THERE WAS ALSO A 4% DON'T KNOW. 
          SO IT'S HARD TO, YOU KNOW, IT'S INTERESTING THAT THE 4% DON'T KNOW, PLUS THE 3% NO INTERACTION KIND OF EQUALS THE DON'T KNOW ON THE PREVIOUS QUESTION ABOUT THE SPECIFIC QUESTION ABOUT, UM, CUSTOMER SERVICE. 
          SO YOU'RE RIGHT THOUGH. 
          YEAH, IT'S, IT'S ABOUT THAT NUMBER OF PEOPLE OUT OF THE FOUR, OH, UM, CITY MANAGER. 
          THANK YOU THROUGH YOU, MAYOR. 
          UM, I THINK JUST THE THING THAT DID STAND OUT TO US AS WE WERE REVIEWING THIS, UM, IS HOW HIGH, LIKE A QUARTER OF FOLKS WERE THINKING ABOUT TRAFFIC, PARKING, AND TRANSPORTATION. 
          AND THOSE TEND TO BE THE HARDER INTERACTIONS BECAUSE IT'S MOSTLY TICKETS AND APPEALS. 
          UM, AND SO I THINK THIS DID FEEL LIKE SOMEWHAT OF A POSITIVE RESULT THAT WE HAD 76% OF PEOPLE SAYING EXCELLENT OR GOOD CUSTOMER SERVICE, EVEN WHEN ALMOST, YOU KNOW, MORE THAN A QUARTER OF THOSE WERE, WERE ESSENTIALLY TALKING TO TRANSPORTATION. 
          MM-HMM . 
          B, GOOD JOB TRANSPORTATION. 
          UM, THAT'S THE LAST SLIDE IN THIS SECTION. 
          I DON'T KNOW IF THERE'S ANY OTHER QUESTIONS ON ANY OF THESE. 
          IF NOT, WE CAN MOVE ON. 
          ANY QUESTIONS ON THIS SECTION BEFORE WE GO TO THE GAP ANALYSIS? PLEASE GO AHEAD. 
          GREAT. 
          NAOMI, IF YOU COULD MOVE AHEAD ONE MORE. 
          SO ERNIE'S GONNA WALK US THROUGH, UM, A GAP ANALYSIS. 
          THIS IS A TOOL THAT WE ADDED IN 2023, WHICH REALLY, UM, ASKS A SERIES OF QUESTIONS, UM, AND ASK PEOPLE TO RATE THE SAME QUESTION ON BOTH, UH, THE IMPORTANCE AND THEN THE PERFORMANCE. 
          UH, AND THEN ERNIE CONDUCTS A BUNCH OF INVESTIGATION FOR US TO FIGURE OUT, UM, WHAT THAT DIFFERENCE IS. 
          SO, ERNIE, DO YOU WANNA WALK US THROUGH THE SECTION? SURE. 
          UH, THANKS LEE. 
          THE, AND YOU CAN SEE THE CATEGORIES ALONG THE RIGHT HAND SIDE THERE. 
          THOSE ARE THE 13 CATEGORIES. 
          ESSENTIALLY, AS LEE SAID, WHAT WE DO, WE HAVE A SCALE WHERE WE ASK PEOPLE, UH, TO RATE EACH OF THOSE IN TERMS OF HOW IMPORTANT THEY ARE TO THEM, AND THEN READ THAT LIST AGAIN AND SAY, OKAY, NOW HOW WELL DOES THE CITY PERFORM ON THOSE SAME 13 ISSUES? UM, SO IF YOU COULD GO TO THE NEXT SLIDE. 
          UM, THEN WHAT WE DO IS WE TAKE THE, UH, OKAY, LET'S LOOK FIRST AT WHAT, WHERE RESIDENTS VALUE MOST, AND THIS IS RANK ORDERED IN TERMS OF, UH, EXTREMELY IMPORTANT. 
          AND YOU COULD SEE THAT, UH, MARKET HOUSING THAT IS AFFORDABLE IS THE MOST IMPORTANT. 
          SAFE STREETS AND NEIGHBORHOODS, NEXT, ECONOMIC HEALTH, INCLUDING JOBS AND WORKFORCE DEVELOPMENT, AFFORDABLE HOUSING THAT IS SUBSIDIZED OR INCOME REDUCED, UH, RESTRICTED, EXCUSE ME, FOR LOW MODERATE INCOME PEOPLE, UH, AND THE QUALITY OF TRANSPORTATION. 
          AND YOU CAN SEE THE CASCADING NUMBERS AS WE GO DOWN THE FULL LIST. 
          UM, SO THAT WAS THE, THE LEVEL OF IMPORTANCE. 
          AND AGAIN, WE DID THIS ON A, UH, A FIVE POINT SCALE. 
          AND THE NEXT SLIDE SHOWS HOW RESIDENTS THINK THE CITY PERFORMED ON THOSE SAME 13 VARIABLES. 
          AND THE TOP ONE HERE IS OPPORTUNITY TO ATTEND CULTURAL ARTS AND MUSIC ACTIVITIES, UH, THE QUALITY OF OPEN SPACE, SAFE STREETS AND NEIGHBORHOODS, AND THE QUALITY OF THE TRANSPORTATION SYSTEM STEPPING BACK MORE GLOBALLY. 
          WHAT THIS 
          [00:45:01]
TECHNIQUE DOES IS IT ALLOWS YOU TO, YOU KNOW, GIVEN THE FINITE AMOUNT OF RESOURCES THE CITY HAS TO SPEND ON KEY ISSUES, THIS CAN TELL YOU WHERE RESIDENTS THINK MOST, THE MOST IMPROVEMENT IS NEEDED. 
          AND SO YOU CAN SPEND THOSE RESOURCES IN THE AREAS THAT MATTER MOST TO CITY RESIDENTS. 
          WHAT WE DO ESSENTIALLY IS TAKE THE MEAN SCORES FOR ALL OF THESE, THE IMPORTANCE AND PERFORMANCE RATINGS, AND CALCULATE A GAP ANALYSIS THAT SHOWS, UH, IF YOU COULD SHOW THE NEXT SLIDE, A GAP ANALYSIS THAT SHOWS EXACTLY WHERE THE PUBLIC FALLS RESONANCES FALL ON EACH OF THESE ISSUES. 
          NOW THIS, THIS IS A LITTLE CONFUSING, THIS SCALE, BUT WHAT, WHAT, WHAT WHAT IT REPRESENTS IS THE HIGHER THE NUMBER YOU SEE, UH, THE GREATER ATTENTION THAT ISSUE NEEDS, UH, BECAUSE THE, THE RATIO IS HIGHER BETWEEN IMPORTANCE AND PERFORMANCE. 
          SO AT THE VERY BOTTOM THERE, YOU SEE AFFORDABLE MARKET HOUSING AT 1.89. 
          SO THAT'S THE TOP ONE, THE TOP GAP BETWEEN ESSENTIALLY EXPECTATIONS AND PERFORMANCE, THAT'S THE BIGGEST PROBLEMATIC AREA. 
          NEXT IS AFFORDABLE HOUSING, SUBSIDIZED HOUSING AT 1.36, AND YOU CAN SEE ALL THE OTHER ONES ARE BELOW ONE. 
          SO IT'S, IT'S PRETTY CLEAR THAT DISPROPORTIONATELY HOUSING RELATED ISSUES ARE THE ONES THAT PEOPLE ARE TELLING YOU YOU NEED TO PERFORM BETTER ON. 
          AND THAT'S NOT SURPRISING GIVEN SOME OF THE OTHER, UH, RESULTS IN THE SURVEY THAT WE'LL PROBABLY GET TO IN A FEW MINUTES. 
          AT THE TOP OF THE RANGE, YOU ACTUALLY HAVE A MINUS 0.12, WHICH IS ACTUALLY A POSITIVE RATING FOR EDUCATION, CULTURAL AND ARTS EVENTS. 
          SO WHAT THAT WOULD SAY TO ME IS THAT YOU'RE ALREADY DOING VERY WELL THERE. 
          PEOPLE EXPECT IT, BUT YOU'RE DELIVERING. 
          SO THERE'S NO NEED TO DISPROPORTIONATELY, YOU KNOW, UH, OFFER MORE FUNDING FOR THOSE, FOR THOSE, UH, PARTICULAR ISSUES. 
          AND YOU CAN SEE THE, THE, THE RANGE OF ISSUES DOWN THE LIST THERE ON THE LEFT HAND SIDE, BUT AGAIN, I THINK IT'S CLEAR, UH, THE CONTRAST BETWEEN THE TWO BOTTOM ONES, WHICH ARE WELL OVER ONE, UH, 1.0, UH, AND EVERYTHING ELSE, WHICH IS BELOW ONE. 
          UM, SO IF THERE ARE ANY QUESTIONS ABOUT THE CAPITAL, THE ANSWER'S A LITTLE CONFUSING, BUT, UH, I THINK WHAT WE TRIED TO DO A FEW YEARS AGO IS WAS, YOU KNOW, DIVE A LITTLE DEEPER INTO THESE ISSUES AND TRY TO ASCERTAIN WHAT EXACTLY PEOPLE THOUGHT WAS IMPORTANT AND HOW THEY, THEY RATED THE CITY ON THOSE PARTICULAR ISSUES. 
          SO THIS IS THE RESULT OF IT. 
          WE'VE BEEN DOING IT FOR TWO OR THREE YEARS, AND I THINK, YOU KNOW, ESSENTIALLY THE SAME RESULTS HAVE TURNED UP ALL, ALL THREE YEARS, I BELIEVE. 
          UM, CERTAINLY THE HOUSING ISSUES HAVE, UM, PERCOLATED TO THE TOP IN EACH OF THOSE GAP ANALYSES. 
          SO IF YOU HAVE ANY QUESTIONS, I'D BE HAPPY TO ANSWER THEM. 
          ANY QUESTIONS ON THIS PER PIECE? COUNCILLOR NOLAN? JUST SUPER QUICK, WHAT'S THE ALGORITHM THAT LEADS TO THE GAP NUMBER? IT'S, UH, BASICALLY SUBTRACTING ONE MEAN SCORE FROM THE OTHER. 
          IT'S PRETTY SIMPLE. 
          CONSTANT NOLAN? YEP. 
          AND THE MEAN, SO THE MEAN SCORE OF THE PRIOR TAKING OUT THE DON'T KNOWS YES. 
          TAKING OUT THE DON'T KNOWS. 
          CORRECT. 
          YEP. 
          OR FOR THOSE, FOR THOSE SCALES. 
          THANKS. 
          SURE. 
          ZUBIE, HOW WAS THE DECISION MADE TO SURVEY THE LANGUAGE FOR IT TO BE MARKET HOUSING THAT IS AFFORDABLE? THAT FEELS A LITTLE MISLEADING AND IT, IT, IT FEELS LIKE IT PUTS US UNDER THIS FLAWED PREMISE ON MARKET RATE HOUSING AND AFFORDABILITY. 
          SO COULD YOU WALK ME THROUGH THE LANGUAGE BETWEEN MARKET HOUSING THAT IS AFFORDABLE AND THEN THE AFFORDABLE HOUSING WITH THE PARENTHESES? I'M HAPPY TO GRAB THIS ONE, ERNIE. 
          SO THIS BANK OF QUESTIONS COMES FROM THE NATIONAL COMMUNITY SURVEY. 
          UM, SO POCO, WHO PREVIOUSLY WAS DONE THROUGH THE ICMA, UH, WHICH IS THE INTERNATIONAL CITY AND COUNTY MANAGERS ASSOCIATION, UM, THEY DO A NATIONAL COMMUNITY SURVEY. 
          AND THESE ARE THE EXACT QUESTIONS, UM, THAT THEY ASK AND THIS ALLOWS US TO BENCHMARK AGAINST, UM, COMMUNITIES ACROSS THE NATION. 
          SO THAT'S WHAT THIS, UH, SUITE OF QUESTIONS CAME FROM, UM, THROUGH YOU. 
          MAYOR SADIKI. 
          YOU KNOW, I THINK, I THINK THIS WAS, UM, I FEEL LIKE WE INCLUDED THIS WAS THIS MAYBE A YEAR AGO OR TWO YEARS AGO, BUT I THINK IN PRIOR 2023. 
          2023. 
          SO I THINK IN PRIOR YEARS WE ONLY REALLY TALKED ABOUT AFFORDABLE HOUSING, BUT WE DIDN'T ACTUALLY, UH, THINK ABOUT WHETHER THAT MEANT, UM, LOW INCOME, RESTRICTED AFFORDABLE HOUSING, SO FORMAL AFFORDABLE HOUSING, SUBSIDIZED HOUSING, UM, THAT WE ARE INVESTING IN THROUGH THE AFFORDABLE HOUSING TRUST, 
          [00:50:01]
OR WHETHER WE'RE THINKING ABOUT ESSENTIALLY THE BROADER SENSE OF IS IT AFFORDABLE TO LIVE IN THE CITY? AND SO I THINK, UM, I THINK WE'VE SPLIT THAT OUT TO TRY AND CALL OUT THAT, UH, WHEN RESIDENTS ARE SAYING YOU HAVE TO WORK ON HOUSING, UH, ARE THEY ASKING FOR MORE SUBSIDIZED HOUSING, UM, THAT YOU NEED TO INCOME QUALIFY FOR? OR ARE THEY SAYING THAT THE OVERALL COST OF HOUSING FOR ANYBODY IS TOO HIGH? UM, SO I THINK THAT'S, UH, IT'S BEEN INTERESTING TO SEE, YOU KNOW, BOTH OF THOSE HAVE TENDED TO BE VALUED VERY, VERY HIGHLY. 
          I THINK THIS IS ACTUALLY THE FIRST YEAR WE'VE SEEN A LITTLE BIT OF DIVERGENCE BETWEEN THE TWO, UH, IN THIS SURVEY. 
          AND I THINK, I THINK I'D HAVE TO GO BACK AND LOOK, BUT I FEEL LIKE IN THE PRIOR SURVEY THERE WASN'T AS MUCH OF A DIFFERENTIATION. 
          I HAVE COUNCILLOR ZI JUST ON THAT QUESTION. 
          UM, I WAS JUST GONNA SAY A FUN FACT, WHICH IS THAT IF YOU LOOK AT SURVEYS THAT ARE DONE, UM, ACROSS THE COMMONWEALTH, THE RATIO OF THE TWO, UM, I WOULD TAKE A SLIGHTLY DIFFERENT, UH, DETERMINATION OF LIKE, I THINK THAT THERE'S ALWAYS BEEN A GAP THERE, BUT THE GAP IS MOST ARE IN PLACES WHERE LESS PEOPLE QUALIFY FOR AFFORDABLE HOUSING. 
          LIKE I THINK ANOTHER WAY TO READ IT IS LIKE, I WANT THE HOUSING THAT I WOULD QUALIFY FOR TO BE MORE AFFORDABLE. 
          AND ESPECIALLY IN A HIGHER INCOME COMMUNITY, IT MAKES SENSE THAT PEOPLE FEEL LIKE THEY NECESSARILY WOULD NOT QUALIFY FOR LOWER AND MIDDLE INCOME, BUT ACTUALLY THIS NUMBER IS MORE SUPPORTIVE OF AFFORDABLE HOUSING THAN YOU SEE IN OTHER COMMUNITIES. 
          LIKE, UM, UH, NEWTON'S NUMBERS I'M ACTUALLY DECENTLY FAMILIAR WITH WHERE I THINK THAT IT'S MUCH LOWER AS, AS COMPARED TO AFFORDABLE MARKET RATE HOUSING. 
          I THINK WE CAN MOVE ON. 
          GREAT. 
          AND, UM, A QUESTION THAT MAY COME UP IN TERMS OF LIKE, WHAT DO WE DO WITH INFORMATION LIKE THIS? OBVIOUSLY SOME OF THESE ARE BIGGER AND BROADER SORT OF TRENDS, BUT AS I LOOK AT SOMETHING LIKE THAT, INFORMING RESIDENTS, RIGHT? THAT IS SOMETHING THAT HAS SHOWN UP. 
          UM, WHAT OUR TEAMS HAVE BEEN DOING IS WE CONDUCTED FOLLOW-UP RESEARCH WITH ERNIE IN TERMS OF LOOKING AND TAKING A DEEPER DIVE INTO COMMUNICATIONS AND ENGAGEMENT IN THE CITY. 
          SO WE TRY TO LOOK AT THE SURVEY RESULTS THAT WE'RE GETTING AND THEN FIGURING OUT HOW TO TURN THEM INTO ACTIONS. 
          SO THE POINT OF BRINGING THAT UP IS THESE ARE JUST NOT SURVEYS WE CONDUCT. 
          EVERY YEAR YOU HAVE A CONVERSATION, YOU PUT IT ON THE SHELF, IT'S PROVIDING US WITH ACTIONABLE RESULTS. 
          SO WITH, UM, THAT NAOMI NEXT SLIDE AND THE NEXT SLIDE AGAIN. 
          SO ONE OF THE QUESTIONS, AND THIS IS THE ONLY OPEN-ENDED QUESTION, UH, THAT IS IN THE SURVEY THAT WE ASK QUESTIONS TO TALK ABOUT THE SINGLE MOST IMPORTANT, UM, PRIORITY THEY THINK WE SHOULD BE WORKING ON IN THE NEXT TWO YEARS. 
          AND IT'S IN THEIR OWN WORDS. 
          SO, UH, ERNIE'S TEAM, THEY GO THROUGH, THEY RECORD EVERYTHING AND THEN THEY CATEGORIZE IT. 
          AND TO OUR CONVERSATION, THIS WAS THE QUESTION THAT ALWAYS CAME UP AND REALLY LOOKED AT AFFORDABLE HOUSING. 
          AND I THINK WHAT THIS REALLY GETS AT, BECAUSE YOU HAVE THAT MIX OF PEOPLE TALKING ABOUT WHAT WE REFER TO AS AFFORDABLE HOUSING WHEN WE'RE THINKING ABOUT IT, BUT THEN YOU HAVE HOUSING AFFORDABILITY, YOU HAVE ALL THE CATEGORIES COMING TOGETHER AS WE LOOK AT IT, AND YOU CAN SEE THE RESULTS FROM THIS YEAR MATCH EXACTLY LAST YEAR. 
          AND THIS IS ALWAYS SITTING AT THE TOP. 
          IT'S THE NEXT CATEGORIES THAT TEND TO SHUFFLE THEMSELVES, UM, YEAR TO YEAR. 
          UM, IN THIS ONE, IN THIS SURVEY, COST OF LIVING IN THE ECONOMY AND JOBS IS SURFACING AS THE NUMBER TWO ISSUE. 
          AND THEN TRANSPORTATION. 
          AND ERNIE, I DIDN'T GET A CHANCE TO ASK YOU BEFORE, HAVE YOU SEEN POLITICS BEFORE? UM, IN OUR SURVEY? THAT ONE DOESN'T REALLY JUMP OUT TO ME AS SOMETHING THAT, UM, HAS BEEN, UH, AS THE SINGLE MOST IMPORTANT ISSUE THAT HAS COME UP THAT THAT'S A LITTLE DIFFERENT THAN I'VE SEEN IN THE PAST. 
          YEAH, NO, I AGREE. 
          I AGREE, LEE. 
          UH, I DON'T RECALL IT SHOWING UP, UH, IN THE, CERTAINLY NOT IN THE TOP FOUR. 
          YOU KNOW, IT MAY HAVE BEEN IN THE BOTTOM TWO OR THREE IN THE PAST, BUT NOT THAT HIGH UP ON THE LIST. 
          AND AS YOU CAN SEE IT, THERE IS NO TREND DATA THERE FROM, FROM OUR RECENT SURVEYS ANYWAY, FROM GOING BACK TO 2023. 
          GREAT. 
          ALL RIGHT, NEXT SLIDE. 
          SO ANOTHER SERIES OF QUESTIONS THAT WE ASK IS RELATED TO THE LEVEL OF ACTIVITY FOR CERTAIN TYPES OF QUESTIONS. 
          ONE WE'VE HAD IN I THINK SINCE 2020 IS, UM, HAVE THEY RIDDEN A BIKE IN THE CITY? UM, THIS HAS BEEN ONE THAT WE'VE ASKED OVER THE YEARS. 
          THIS YEAR WE SEE A DROP, UM, IN THE HIGH END FREQUENCY, BUT THERE IS A LOT OF VARIABILITY. 
          UM, SURVEY TO SURVEY ACROSS THESE. 
          A NEW QUESTION WE ADDED THIS YEAR WAS REALLY, UH, AROUND WHETHER OR NOT PEOPLE HAVE VOLUNTEERED TIME. 
          AND AS YOU CAN SEE, ALMOST 50% OF OUR POPULATION AT SOME POINT HAS VOLUNTEERED AT LEAST ONCE OR TWICE. 
          AND THEN YOU CAN SEE, UH, 11% BEING, UH, IN THE 13 TO 26 TO 26 PLUS RANGE. 
          [00:55:01]
UM, THIS IS A QUESTION THAT WE SAW AS A LITTLE BIT OF A GAP IN OUR SURVEY BECAUSE IT, I THINK IT GETS TO HOW ENGAGED OUR COMMUNITY IS AND OPPORTUNITIES NOT ONLY FOR NONPROFITS, BUT AS WE THINK ABOUT RECRUITING FOR BOARDS AND COMMISSIONS, HAVING A SENSE OF, UM, HOW LIKELY SOMEONE IS TO VOLUNTEER IS IMPORTANT. 
          UM, THE NEXT TWO ARE RELATED TO, UM, CITY COUNCIL ACTIVITY. 
          WE HAVE SEEN A LITTLE BIT OF A SOFTENING FROM THE PREVIOUS FEW SURVEYS, BUT THAT IN MY OPINION IS SORT OF NORMAL. 
          I BET YOU IF WE WENT BACK AND TRACKED IT AGAINST THE, UM, TYPES OF INITIATIVES THAT ARE BEFORE THE COUNCIL THAT WILL TRIGGER THOSE TYPES OF PEOPLE. 
          BUT WHAT YOU'LL ALSO SEE IN THE NATIONAL, UH, BENCHMARKS IS THE ENGAGEMENT WITH OUR CITY COUNCIL, ECLIPSES ALL THE BENCHMARKING, UM, DATA, WHICH IS, UH, REALLY PRETTY POSITIVE. 
          UM, IF I COULD YEAH, GO AHEAD, JUMP IN. 
          UH, JUST TO GIVE THAT PERSPECTIVE, THAT PARTICULAR QUESTION. 
          UM, THE FIRST SURVEY WE DO FOR YOU BACK IN NOVEMBER OF 2000, THE PERCENTAGE OF PEOPLE WHO SAID THEY NEVER ATTEND A CITY COUNCIL MEETING WAS 83% AND IT'S 64% NOW. 
          SO THAT'S A, A PRETTY CONSIDERABLE DROP. 
          UM, SO JUST PER PERSPECTIVE, LONG-TERM PERSPECTIVES. 
          GREAT. 
          ANY QUESTIONS ON THIS SECTION? ANY QUESTIONS ON THIS? YES. 
          COUNSELOR FLAHERTY AND THEN COUNCILOR ZUBIE. 
          SO ERNIE, HOW DO I FIND THE CROSS TABS IN RESPONSE TO THESE CATEGORIES? UM, I CAN, THEY'RE NOT IN THE REPORT ITSELF BECAUSE IT'S, AS YOU CAN IMAGINE, IT'S A HUGE DOCUMENT. 
          YEAH. 
          UM, SO RIGHT. 
          OKAY. 
          LEE, I CAN SHARE IT WITH THE COUNCIL. 
          ERNIE. 
          OKAY. 
          YEAH, I THINK LEE HAS IT, SO. 
          OKAY. 
          THANK YOU. 
          THANK YOU VERY MUCH. 
          COUNCIL ZUBIE. 
          UM, I'M CURIOUS IF YOU EXPLORED ACCESSIBILITY AS IT COMPARES TO ATTENDANCE TO CITY COUNCIL MEETINGS. 
          LIKE WAS THERE ANY FOLLOW UP TO ASK IF THEY KNEW HOW TO ACCESS THE MEETINGS OR HOW TO APPROACH THAT? NO, WE DIDN'T. 
          WE DID NOT ASK THAT. 
          WE DID NOT DO A FOLLOW UP, NO. 
          OKAY. 
          LEE? NOPE. 
          ANY OTHER QUESTIONS ON THIS SECTION? I DON'T SEE ANY. 
          THANK YOU FOR THAT SUGGESTION. 
          CONSEL ZUBY, THAT'S AN INTERESTING FOLLOW UP ONE TO SEE IF WE CAN, UH, UH, TAKE A DEEPER DIVE IN A FUTURE SURVEY. 
          UM, NEXT SLIDE. 
          ALL RIGHT, SO IN THIS SECTION, UM, THE LAST GROUP OF QUESTIONS THAT WE'VE ASKED FOR THE PAST FEW YEARS ARE AROUND, UH, TRANSPORTATION. 
          AND IF YOU GO TO THE NEXT SLIDE, ONE OF THE QUESTIONS THAT WE REALLY LOOK AT IS LIKE HOW PEOPLE ARE GETTING AROUND AND THE EASE OF IT. 
          UM, AND WHAT I HAVE HERE IS THE LAST THREE SURVEYS WORTH OF RESULTS. 
          AND, YOU KNOW, WE CAN REALLY SEE THAT CONSISTENTLY PEOPLE ARE RATING, GETTING AROUND THE CITY BY FOOT IS THE EASIEST, UH, WAY OF GETTING AROUND. 
          AND OBVIOUSLY DRIVING IS THE MORE CHALLENGING OUT OF THE OTHERS. 
          UM, THIS YEAR WE'VE SEEN AN INCREASE IN, UM, RATINGS RELATED TO GETTING AROUND BY TAXI AND RIDE HAIL, BUT ALSO YOU CAN SEE, UM, A REALLY BIG SHIFT IN THE PUBLIC TRANSPORTATION. 
          AND THIS MAKES SENSE. 
          UM, IF THE RESULT WAS DIFFERENT, UM, IT WOULD GIVE ME PAUSE, BECAUSE AS WE THINK ABOUT 23 AND 24, YOU HAD THE RED LINE ISSUES THAT WERE GOING ON, PEOPLE RATING AT LOWER, THAT IS STARTING TO RESOLVE. 
          SO THIS, THIS CHANGE ACTUALLY MAKES, UM, SENSE TO ME. 
          BUT OVERALL WE CAN SEE THERE IS A DEGREE OF STABILITY AROUND SOME OF THESE ISSUES. 
          BUT, UM, THE, THE TRENDS HAVE BEEN SHIFTING. 
          I DON'T KNOW IF ERNIE, YOU HAVE ANY OTHER INSIGHTS INTO ANY OF THESE, UH, PARTICULAR CATEGORIES? NO, I WOULD JUST, UH, CONFIRM WHAT YOU JUST SAID. 
          THAT WAS A SURPRISING JUMP TO ME BECAUSE IF YOU LOOK AT, YOU KNOW, THE TREND, GOING BACK TO 2023, THERE WAS A PRETTY STEADY, IT WAS A STEADY INCREASE FROM 16% TO 19 TO 24, WHICH, WHICH DOES TEND TO ARGUE FOR, YOU KNOW, THE RESOLUTION OF THOSE RED LINE ISSUES AND PEOPLE RECOGNIZING THAT AND BEING WILLING TO, TO TAKE THAT, TO TAKE THAT OPTION. 
          GREAT. 
          NEXT LINE. 
          UM, ANOTHER QUESTION WE ASK PEOPLE IS FOR THE SINGLE MOST IMPORTANT OPTION FOR THE CITY TO FOCUS ON IMPROVING, AND THEN IN NEXT FEW YEARS, UM, THIS YEAR WE ARE SEEING, AS YOU CAN SEE HERE, A PRETTY BIG, UM, SPIKE IN PARKING, UH, COMPARED TO, UM, OTHER YEARS. 
          YOU KNOW, HERE AGAIN, YOU'VE SEEN THE PUBLIC TRANSPORTATION STARTING TO COME DOWN. 
          BICYCLE INFRASTRUCTURE, UM, STILL REMAINS STRONG. 
          SAME THING WITH PEDESTRIAN INFRASTRUCTURE. 
          AND, UH, WE'VE SEEN A DECREASE IN BOTH THE ROADWAY AND THE ELECTRIC VEHICLE. 
          UM, BUT IN SOME WAYS SOME OF THIS I THINK, TRACKS A LITTLE BIT WITH MORE PUBLIC CONVERSATIONS THAT WE'VE BEEN HEARING. 
          BUT AGAIN, IT IS A, IT GIVES YOU AN INTERESTING SNAPSHOT AND TREND TO SEE HOW, UM, WHAT PEOPLE ARE FEELING THE FOCUS SHOULD BE FOR THE NEXT COUPLE OF YEARS 
          [01:00:01]
IS, AND I DON'T KNOW IF THERE'S ANY QUESTIONS ON THIS SECTION. 
          YES, WE DO HAVE ONE, TWO, WE'LL GO TO COUNCILOR ZE AND THEN COUNCILOR GOVERN. 
          UM, I WAS GONNA SAY, I WAS, UH, TALKING HERE WITH MY, UH, FELLOW COUNSELOR ERDI HERE THAT, UH, IT'S KIND OF FUNNY HOW IT PLAYS OUT WHERE WE SEE MAYBE LESS FREQUENT BIKING PER THE OTHER STAT, BUT THEN HERE, BICYCLE INFRASTRUCTURE HAS GONE UP THREE YEARS IN A ROW TO NOW 18%. 
          AND SO MAYBE PEOPLE ARE BIKING A LITTLE LESS FREQUENTLY, BUT THE INFRASTRUCTURE IS MORE IMPORTANT TO THEM. 
          UH, FUNNY HOW THAT WORKS. 
          HMM. 
          COUNCILLOR MCGOVERN. 
          UM, JUST, JUST TO WHEN YOU, UH, TO YOU MADAM MAYOR LEE, WHEN YOU SAY THE MOST IMPORTANT TOPICS FOR IMPROVING OVER THE NEXT FEW YEARS, YOU'RE TALKING, THIS IS SPECIFICALLY ABOUT TRANSPORTATION, CORRECT. 
          JUST MAKING IT CLEAR. 
          'CAUSE IN THE OTHER SLIDE, PARKING WAS ACTUALLY PRETTY LOW IN TERMS OF LEVEL OF IMPORTANCE ON THE LIST OF THINGS FOR US TO WORK ON. 
          SO JUST TO, FOR THE RECORD, WE'RE TALKING JUST WHEN IT COMES TO TRANSPORTATION? YEAH. 
          THIS SECTION SPECIFICALLY RELATED TO TRANSPORTATION. 
          UM, YOU KNOW, I'D SAY AS WE THINK ABOUT THE 2026 SURVEY, UM, THERE ARE TWO AREAS FOR US TO, I THINK LOOK AT MAKING SURE THAT ON THE TRANSPORTATION FRONT, WE'RE STILL ASKING THE RIGHT TYPES OF QUESTIONS THAT, UM, WE CAN ASK. 
          ONE OF THE ADVANTAGES OF GOING TO A YEARLY IS WE CAN START TO TOGGLE QUESTIONS IN BETWEEN. 
          NOT EVERY QUESTION NECESSARILY NEEDS TO BE ASKED EVERY YEAR, BECAUSE IF YOU'RE DOING AN INTERVENTION, IT TAKES A LITTLE BIT LONGER. 
          AND THEN IT'S THE QUESTIONS RELATED TO DEPARTMENTS, UM, WHERE WE HAD LIKE POLICE, FIRE LIBRARIES, THOSE, I THINK WE MAY WANT TO MOVE THOSE ONTO A BIENNIAL SORT OF SEQUENCING, WHICH WILL ALLOW US TO ADD MORE QUESTIONS INTO THE SURVEY. 
          'CAUSE ONE OF THE CHALLENGES THAT WE HAVE IS WE ARE AT THE ABSOLUTE MAXIMUM IN TERMS OF THE TIME AND THE NUMBER OF QUESTIONS. 
          SO WE WANT TO BALANCE QUESTIONS. 
          WE'RE TAKING OUT QUESTIONS WE'RE PUTTING IN, MAKING SURE THEY'RE ACTIONABLE TO US, AND WHERE POSSIBLE THAT QUESTIONS WE'RE ADDING, WE CAN BENCHMARK THEM, UH, WHEN APPROPRIATE. 
          WHAT, SORRY, I JUST THOUGHT OF ONE LAST THING. 
          UM, WHY, WHY DID WE CHOOSE TO DO THE DEEPER DIVE INTO TRANSPORTATION WHEN HOUSING IS ALWAYS, YOU KNOW, THE HIGHEST, YOU KNOW, BY FAR, WHY AREN'T WE DOING A DEEPER DIVE INTO HOUSING QUESTIONS TO GET TO, YOU KNOW, SOME OF THOSE QUESTIONS THAT COUNCILOR ZUBY RAISED ABOUT AFFORDABILITY AND, UM, YEAH, THAT, THAT'S A GREAT QUESTION. 
          UM, THESE QUESTIONS STARTED, IT WAS IN THE MIDDLE OF COVID. 
          THERE WAS A LOT OF, UM, THE DISCUSSIONS GOING AROUND THE CSO, THEN CITY MANAGER, DEEP PASQUALE AND THE TEAMS, THEY, THEY GOT ADDED IN. 
          AND THEN AS WE'VE BEEN TINKERING WITH AND MODIFYING THE SURVEY, WE'VE KEPT THINGS A SLOW SORT OF CHANGE. 
          SO THAT'S WHY THOSE HAVE GONE IN. 
          SO I THINK AS WE THINK ABOUT QUESTIONS THAT POTENTIALLY COME OUT, IF THERE ARE DEEPER INAPPROPRIATE QUESTIONS THAT WE CAN ASK IN THE SURVEY THAT PEOPLE CAN ANSWER, I THINK ONE OF THE CHALLENGES THAT WE WANNA BALANCE WITH THIS TYPE OF SURVEY IS ASKING QUESTIONS THAT EVERYONE'S GOING TO BE ABLE TO ANSWER, RIGHT? BECAUSE THE ONE THING YOU DON'T WANT TO DO IS ASK A QUESTION AND THEN HAVE 30% BE, I DON'T KNOW, UH, IT DOESN'T GIVE YOU AS GOOD. 
          SO IT'S LIKE FIGURING OUT THAT LEVEL. 
          BUT MUCH LIKE WE DID WITH THE COMMUNICATIONS FOLLOW UP SURVEY, WE COULD TAKE A DEEPER DIVE INTO IT BECAUSE YOU HAD MORE TIME, SHORTER QUESTION SORT OF FRAMES AND IT, IT ALLOWS FOR A MORE ROBUST DISCUSSION. 
          SO, UM, I THINK AS WE LOOK INTO 2026, IF THERE'S DEEPER QUESTIONS THAT WOULD BE USEFUL TO THE COUNCIL AND TO CITY STAFF, THAT'S TOTALLY THE PURPOSE OF DOING THESE SURVEYS. 
          UM, 'CAUSE WE WANNA MAKE SURE THAT WHAT WE'RE ASKING IS USEFUL, YOU CAN USE IT, AND IT, IT HELPS US BETTER UNDERSTAND OUR COMMUNITY. 
          YEAH, WE HAVE COUNSELOR, I THINK NOLAN AND THEN ZUBIE. 
          THANK YOU. 
          UM, RIGHT. 
          IT'S ALWAYS GONNA BE A CHALLENGE. 
          FORGET WHAT QUESTIONS TO ASK. 
          'CAUSE OF COURSE WE'D LIKE, I THINK EACH OF US CAN PROBABLY THINK OF SEVEN QUESTIONS WE COULD ASK E UM, AND ADD TO IT. 
          UM, ON THIS ONE, I THINK WHAT'S PARTICULARLY STRIKING TO ME IS, IS A COUPLE THINGS. 
          ONE, IT DID ASK FOR THE SINGLE MOST IMPORTANT OPTION. 
          SO SOMEONE WAS ONLY ALLOWED TO DO ONE SO THAT THERE'S A, A FORCED CHOICE BETWEEN THIS. 
          SO IN ANY GIVEN YEAR IT MAY BE, OH, I WANT, YOU KNOW, I'M A PEDESTRIAN AND I HAD SOMETHING, SO THAT'S GONNA BE MY NUMBER ONE. 
          OR AS A PEDESTRIAN OR AS A CYCLIST OR AS A, UM, ELECTRIC VEHICLE CHARGER, I, IF WE DON'T HAVE AS MANY, IT IS STRIKING THOUGH THAT EVEN THOUGH IT WENT DOWN, PUBLIC TRANSPORTATION, UH, LIKE BUS OR SUBWAY IS STILL BY FAR THE HIGHEST AND PRIORITY FOR PEOPLE WITH 37% IN THE NEXT HIGHEST WE'D PARKING AT 24 AND THEN BICYCLE INFRASTRUCTURE AT 18. 
          SO IT'S STILL, AGAIN, EVEN THOUGH IT WENT DOWN THAT MANY PEOPLE SAID THIS IS THE SINGLE MOST IMPORTANT THING, WHICH TIES IN WITH, I THINK THE WORK THAT WE'RE TRYING TO DO, BUT INTERPRETING THESE QUESTIONS AND MAKING SURE THAT, THAT 
          [01:05:01]
WE ARE LOOKING BOTH AT THE TRENDS OVER TIME AND ALSO THE ACTUAL, UH, RAW NUMBERS MAKE SENSE. 
          AND, AND I AGREE IT WOULD BE INTERESTING TO SEE ON A COUPLE OF THESE DIFFERENT ISSUES, A LITTLE MORE DEEPER DIVE. 
          AND YET THIS IS A REALLY GOOD, I MEAN, THIS IS ONE WE'VE HEARD TIME AND TIME AND TIME AGAIN. 
          WE SPENT AN ENORMOUS AMOUNT OF TIME AS A CITY ON ROADWAYS ON, UH, BIKE INFRASTRUCTURE. 
          SO IT'S REALLY IMPORTANT FOR US TO UNDERSTAND THIS IS SOMETHING OF A MEASURE OF HOW WE'RE DOING. 
          SO THANKS COUNCILOR ZUBIE. 
          I THINK INTERESTING TO HAN'S POINT TOO, IN THE EASE OF GETTING AROUND THE CITY THAT THE BICYCLE, ELECTRIC BICYCLE OR SCOOTER OPTION WENT DOWN AS WELL IN HOW WE LOOK AT THAT. 
          I'M, I'M A LITTLE CURIOUS 'CAUSE WE, WE SAW SIDEWALK MAINTENANCE BE MM-HMM . 
          A LARGER PORTION. 
          I'M, I'M CURIOUS, DID YOU ALL EXPLORE LIKE THE BREAKDOWN ON THE ON FOOT ASPECT WITH THE EASE OF GETTING AROUND BASED ON WEATHER BY ANY CHANCE? IF PEOPLE WOULD CHANGE THEIR MINDS BY WEATHER? YEAH, LIKE, LIKE I, I WOULD IMAGINE BECAUSE SIDEWALK MAINTENANCE GOT THE BIGGEST CHUNK AND YET IT GOT THE GREATEST AMOUNT ON THE EASE OF GETTING AROUND. 
          I'M JUST FASCINATED BY THAT DIFFERENCE. 
          ERNIE, I THINK THAT'S A LITTLE TOO DETAILED ON THIS SURVEY. 
          WE DON'T, YEAH. 
          YEAH. 
          I DON'T THINK WE'D BE ABLE TO GET AT THAT EVEN THROUGH THE, THE CROSS TABS. 
          UM, BUT IT, IT'S, IT IS AN INTERESTING POINT. 
          I THINK THE REASON, AND I'M JUST SPECULATING HERE, THAT THE BICYCLE INFRASTRUCTURE NUMBER, UH, WENT UP AND THE, AND THE RIDING OF BICYCLES WENT DOWN IS, MAYBE THAT'S ONE OF THE REASONS THAT THE BICYCLE RIDING WENT DOWN IS BECAUSE THEY'RE UNHAPPY WITH THE INFRASTRUCTURE AND THEY WANT THE CITY TO PAY MORE ATTENTION TO IT. 
          THAT'S JUST MY SEAT OF THE PANTS  ASSESSMENT OF THAT COUNSELOR. 
          FLAHERTY, NO, I DON'T WANT TO BELABOR IT, ERNIE, BUT IS IT AN INVALID ASSUMPTION TO, UH, CONCLUDE THAT SINCE ONLY 7% OF THE RESPONDENTS WERE STUDENTS AND WE KNOW THAT THEY COMPRISE MORE THAN 20% OF OUR POPULATION, AND WE ASSUME, I GUESS, THAT STUDENTS MOST LIKELY DON'T DRIVE THAT THE ACTUAL NUMBER THAT PARKING IS THE MOST IMPORTANT OPTION FOR THE CITY TO FOCUS ON AT 24% IS ACTUALLY HIGHER THAN THAT. 
          DID I EXPLAIN THAT CORRECTLY? IT, IT'S POSSIBLE. 
          AGAIN, THAT'S SOMETHING THAT IT'S IMPOSSIBLE TO GET AT FROM THE DATA AS IT STANDS, BUT YEAH, I MEAN I THINK THAT'S A LOGICAL ASSUMPTION THAT COULD VERY WELL BE THAT, UM, THAT THE ACTUAL NUMBER IS HIGHER GIVEN, GIVEN THE STUDENT NUMBERS. 
          RIGHT. 
          YEAH. 
          OKAY. 
          MAYOR, JUST ONE QUICK COMMENT. 
          SO I MEAN, IT'S INTERESTING 'CAUSE WE'RE LOOKING AT PUBLIC TRANSPORTATION WENT DOWN AS THE SINGLE MOST AREA TO FOCUS ON. 
          IT'S ALSO AN AREA THAT SAW A SIGNIFICANT IMPROVEMENT BECAUSE OF THE RED LINE IMPROVEMENT. 
          SO I THINK THESE SORT OF TIE IN THE TERMS OF PEOPLE STILL THINK THE TRANSIT AND BUS ARE SUPER IMPORTANT, BUT IN TERMS OF BEING THE SINGLE MOST, AND SO THEN YOU HAVE THOSE PERCENTAGE POINTS THAT CAN GO TO OTHER MODES. 
          SO IT IS JUST AN INTERESTING ONE TO TIE THOSE TOGETHER BECAUSE I THINK IT'S LIKE THE TRANSIT HAS IMPROVED SO MUCH AND PEOPLE FEEL LIKE THE T'S DOING A MUCH BETTER JOB. 
          AND SO IT MAY NOT, IT IS NOT COMING OUT AS HIGH TO BE THE NUMBER ONE ISSUE FOR TRANSPORTATION. 
          AND SO THAT, YOU KNOW, NINE PERCENTAGE POINTS COULD THEN SORT OF FLOAT OUT TO THOSE OTHER AREAS. 
          MM-HMM . 
          HEY, ANY OTHER QUESTIONS? ALL RIGHT. 
          UH, NAOMI, NEXT SLIDE. 
          UH, NEXT SLIDE. 
          SO THE LAST SECTION THAT WE HAVE, UM, WE'RE GONNA TALK ABOUT THE NATIONAL BENCHMARKS. 
          SO THE NATIONAL BENCHMARKS COME FROM A FIRM CALLED POCO. 
          UM, AND THEY HAVE A DATABASE OF MORE THAN 400 COMMUNITIES THROUGHOUT, UM, THE US THAT THEY BENCHMARK AGAINST. 
          UM, THESE ARE COMMUNITIES OF ALL DIFFERENT SIZES. 
          SO ONE OF THE ADDITIONS THAT WE DID THIS YEAR IS WE ADDED A SECOND, UH, BENCHMARKING SET, WHICH IS FOR SIMILAR SIZED CITIES. 
          SO THE SIMILAR SIZED CITY FOR US IS BY POPULATION. 
          SO FOR CITIES THAT THEY HAVE IN THEIR DATABASE THAT ARE BETWEEN A HUNDRED THOUSAND AND 150,000. 
          UM, SO I THINK THAT GETS US A LITTLE BIT, UM, CLOSER AND PROVIDES AN INTERESTING COMPARISON. 
          THE WAY WE READ THESE, IT'S A LITTLE CONFUSING. 
          WHAT THEY DO IS THEY TAKE OUR TOTAL PERCENT POSITIVES ACROSS ALL CATEGORIES. 
          SO THOSE ARE THE GOOD AND EXCELLENT RATINGS. 
          IF THERE'S A QUESTION THAT'S ASKING ABOUT, UM, THE NUMBER OF TIMES YOU'RE DOING SOMETHING, IT'S, IT'S BASED ON THE HIGHER USAGE AND THEY BENCHMARK IT AGAINST COMMUNITIES, WE GET MARKED AS SIMILAR UNLESS THERE'S A 10%, 10 POINT DIFFERENCE IN OUR SCORES COMPARED TO THEM. 
          IF THERE'S A 10 POINT DIFFERENCE GOING UP, THEY 
          [01:10:01]
RATE IT AS HIGHER. 
          IF IT'S 10 POINT DIFFERENCE DOWN, THEY RATE IT AS LOWER. 
          IF THERE IS A 20 POINT DIFFERENCE, THEY RATE IT AS MUCH HIGHER OR MUCH LOWER. 
          SO THAT'S HOW THEY DO THAT. 
          AND WHAT THEY ALSO PROVIDE, AND I DIDN'T ADD IT TO THE SLIDES, BUT IT'S IN YOUR PACKET, THEY GIVE YOU WHERE YOU FALL IN TERMS OF THE RANK AND THE TOTAL NUMBER OF COMMUNITIES IN EACH BENCHMARK QUESTION. 
          HOW THEY COME UP WITH THAT RANK IS STILL A LITTLE BIT FUZZY IN MY MIND. 
          I'VE NEVER GOTTEN A CLEAR, CLEAR DESCRIPTION FROM THEM. 
          SO WE JUST, I THINK HAVE TO TRUST THEM IN TERMS OF THEY HAVE A METHODOLOGY, THEY FIGURE OUT WHO'S NUMBER ONE AND WHO'S NUMBER 352. 
          SO, UM, NEXT SLIDE PLEASE. 
          AS WE LOOK AT THESE, WHAT I DID IS I ONLY PULLED THE QUESTIONS FROM THE SURVEY THAT HAD SOMETHING DIFFERENT. 
          SO WE BENCHMARK APPROXIMATELY 40 QUESTIONS WITH THEM. 
          A LOT OF 'EM COME IN, UM, AS SIMILAR, BUT THESE ARE THE ONES THAT COME IN, UH, AS A DIFFERENCE. 
          OBVIOUSLY DRIVING IN CAMBRIDGE, THIS IS OUR ONLY ONE WHERE WE ARE EITHER LOWER OR MUCH LOWER, UM, ACROSS ALL THE SURVEYS. 
          AND YOU HAVE TWO COLUMNS HERE. 
          ONE IS RELATED TO THE NATIONAL AND ONE IS THE PEER CITIES. 
          IT'S INTERESTING, UM, AS THE FIRST YEAR GETTING THIS THAT THEY DON'T ALWAYS MATCH. 
          SO IF WE LOOK ABOUT THE WALKING NATIONALLY, WE'RE RATED HIGHER THAN JUST ALL THE COMMUNITIES. 
          BUT FOR OUR PEER CITIES, WE'RE RANKED MUCH HIGHER. 
          UH, SIMILAR AS YOU THINK ABOUT SAFETY, CAMBRIDGE IS A PLACE TO LIVE. 
          WE ARE RANKED SIMILAR IN TERMS OF THE NATIONAL BENCHMARK, BUT HIGHER FOR OUR PEER CITY. 
          UM, BENCHMARKS, UM, IF YOU GO TO THE NEXT SLIDE, YOU'LL SEE HERE, UM, SIMILAR, WE HAVE SOME THAT ARE THE SAME COMMUNITY CONNECTION, UM, CONTACTED A CITY COUNSELOR. 
          WE ARE MUCH HIGHER IN BOTH THE NATIONAL AND THE PEER CITIES. 
          UM, FOR VOLUNTEERING OUR COMMUNITY. 
          WE'RE MUCH HIGHER ON THE NATIONAL, BUT WE'RE JUST HIGHER RELATED TO, UM, OUR PEER CITIES. 
          AND THEN FINALLY ON THE LAST SLIDE YOU CAN SEE, UM, THAT AGAIN, WE HAVE A NUMBER OF CATEGORIES THAT ARE DIFFERENT. 
          THE ONE THING THAT I WANNA POINT OUT IS YOU'LL SEE THESE LAST ONES THAT SAY IMPORTANCE RATINGS IN YOUR PACKET. 
          YOU'LL SEE THAT POCO BUNCHES THE QUESTIONS INTO A FEW DIFFERENT, UM, BUCKETS. 
          AND THERE'S A REALLY INTERESTING SUMMARY TABLE ON PAGE SIX OF THE NATIONAL BENCHMARK SURVEY WHERE THEY HAVE ITEMS THAT THEY CALL EVALUATIVE ITEMS, THEY HAVE PARTICIPATION ITEMS, AND THEN THEY HAVE THE IMPORTANT ITEMS. SO SOMETIMES YOU'LL SEE RELATED TO QUALITY OF PUBLIC UTILITY AND INFRASTRUCTURE, IT CAN APPEAR IN TWO PLACES. 
          SO THAT'S WHY THIS LAST ONE SAYS IMPORTANCE RATINGS. 
          'CAUSE THOSE ARE THE QUESTIONS THAT FELL UNDER THE IMPORTANCE, NOT UNDER THE EVALUATION, UM, CRITERIA THAT THEY HAD. 
          SO I'M HAPPY TO TAKE ANY QUESTIONS, UM, REGARDING THE BENCHMARKING COUNCILOR NOLAN. 
          THANKS. 
          I LOVE HAVING BOTH OF THEM. 
          I DO THINK IT WOULD BE WORTH JUST GOING BACK AND REVIEWING SOME OF THEM. 
          YEAH. 
          UM, PARTICULARLY ON THE LAST ONE, ON THE IMPORTANCE RATINGS. 
          IT JUST SEEMS LIKE ON BOTH THE PIER AND NATIONAL ON OPEN SPACE, WE ARE ACTUALLY NUMBER ONE OR NUMBER TWO, BOTH NATIONALLY AND FOR PEERS. 
          AND YET WE'RE JUST VIEWED AS HIGHER, NOT MUCH HIGHER. 
          IN FACT, IT'S STELLAR HIGHER FOR NUMBER ONE OR TWO OUT OF EITHER THE 25 OR 350. 
          IT, I THINK IT'S IMPORTANT TO NOTE THAT, 'CAUSE THIS ACTUALLY DOESN'T FAIRLY REPRESENT SOME OF THOSE THAT GOES FOR THE TRANSPORTATION SYSTEM, UM, RESIDENTS IN PARTICULARLY THE QUALITY OF PARKS AND EVEN CULTURAL AND ARTS. 
          IT, IT'S NOT LISTED UNDER PEER CITIES. 
          AND YET IN THE PACK IT ALSO SAYS WE'RE NUMBER ONE IN THE PEER CITIES. 
          SO I'M JUST, UM, HOPE THAT, THAT MAYBE WE REVIEW SOME OF THIS. 
          I DIDN'T GO OVER EVERY SINGLE DETAIL, BUT I DID NOTICE THAT AND, AND WONDER, I DID WONDER FOR INSTANCE, WHY WE'RE NOT HIGHER ON QUALITY OF PARKS. 
          'CAUSE I KNOW FROM A COUPLE OF NATIONAL LEAGUE OF CITIES THAT WE ARE DOING SO MUCH MORE THAN OTHERS. 
          SO IT MIGHT BE WORTH, JUST, JUST SO YOU KNOW, I JUST REFERENCED IT ON THE LARGER PACKET WHERE IT IS LISTED ON PAGE FIVE OF THE NATIONAL BENCHMARK COURT. 
          UH, AND ON THE PIER, IT, THERE'S ALSO THE, UM, THAT WAS ON PAGE 10 IN THE REPORT GOING FORWARD. 
          SO I I HOPE WE CAN CORRECT THAT. 
          THAT'S A GREAT OBSERVATION. 
          I DID NOT INCLUDE ANYTHING RELATED TO RANK IN THESE SLIDES. 
          AND, UM, ON THE NATIONAL BENCHMARKS, UH, TWO CATEGORIES, WE RANK NUMBER ONE, AND THEN ON THE PEER CITY THERE ARE EIGHT OF THE CATEGORIES WHERE WE ARE ON THE, THE NUMBER ONE RANKING. 
          AND I THINK TO YOUR QUESTIONS IN TERMS OF WHY WE WEREN'T RATED AS MUCH HIGHER, IT COMES TO THAT 10 POINT DIFFERENCE VERSUS THE 20 POINT DIFFERENCE. 
          SO WE COULD BE RANKED NUMBER ONE, BUT THERE'S ONLY A 19 POINT DIFFERENCE. 
          YOU'RE NOT GONNA BE SWITCHED INTO THE WAY THEY DO THEIR, UM, THEIR HIGHER AND MUCH HIGHER. 
          OTHER QUESTIONS ABOUT THE BENCHMARKING? WELL, THAT'S THE END OF THE PRESENTATION THAT WE HAVE. 
          WE'RE HAPPY TO ANSWER JUST GENERAL QUESTIONS. 
          UM, I WILL SAY I 
          [01:15:01]
GREATLY APPRECIATE THE CONVERSATION WITH THE COUNCIL, PARTICULARLY NOT ONLY TODAY, BUT WHAT HAS BEEN GROWING OVER THE PAST FEW YEARS. 
          I THINK THIS IS AN AMAZING RESOURCE THAT WE HAVE AND THE MORE THAT WE CAN LEVERAGE IT, UM, I THINK IT'S HELPFUL AND WE ARE ALWAYS WILLING TO TAKE SUGGESTIONS IN TERMS OF TYPES OF QUESTIONS THAT WE CAN HAVE. 
          UM, THERE'S A LOT THAT GOES INTO TRYING TO FIGURE OUT THE PROPER WAY TO ASK 'EM WHETHER THEY OR NOT THEY'RE THE RIGHT LEVEL. 
          WE WANT TO MAKE SURE THAT WE'RE NOT MOVING A CITYWIDE SURVEY INTO A PUSH PULL. 
          UM, AND, UM, I REALLY DO APPRECIATE THE SUPPORT THAT WE'VE GOTTEN FROM, UH, THE MANAGER AND HOPEFULLY THIS IS USEFUL TO THE COUNCIL. 
          UH, ONE THING I WANTED TO ADD WAS, I THINK IT'D BE HELPFUL THE NEXT TIME WE'RE HERE TO KIND OF SHARE HOW THE COUNCIL'S INPUT HAS BEEN INCORPORATED. 
          I THINK WE DO A GOOD JOB OF DOING THIS. 
          AND THEN I THINK THE, SOME OF THE STUFF MY COLLEAGUES HAVE MENTIONED, WHETHER THAT'S BEEN AROUND, YOU KNOW, COUNCILLOR MCGOVERN'S POINT AROUND, YOU KNOW, THE OVER GOING OVER 125,000 AND OR DOING MORE OF A NEIGHBORHOOD BREAKDOWN OR SOME OF THE OTHER, THESE PIECES. 
          UM, NEXT TIME WE'RE HERE, IT'D BE GOOD TO, WE HAVE A, I FEEL LIKE I'VE WRITTEN A LIST THAT'S COME OUT FROM SOME OF THE QUESTIONS WHERE WE MAY WANNA DO DEEPER FOLLOW UP. 
          UM, SO IT'D BE HELPFUL TO JUST CLOSE THE LOOP ON HOW WE, UM, HAVE ACCOMPLISHED SOME OF THAT IN AREAS WHERE WE, WE SIMPLY, IT'S WE CAN'T AND, AND WHY WE CAN'T. 
          SO I WOULD LOOK FOR THAT. 
          SURE. 
          THAT'S GREAT FEEDBACK. 
          AND I'LL GIVE YOU ONE CONCRETE AREA WHERE YOU'VE MADE A DIFFERENCES. 
          THAT'S ADDING THE NEW BENCHMARK FOR THE PEER CITIES. 
          THAT'S SOMETHING THAT WE HEARD. 
          UM, I ALSO CLEARLY HEARD TODAY THERE'S A LOT OF INTEREST IN THE CROSS TABS. 
          UM, THEY ARE A LOT TO GO THROUGH. 
          I THINK IT'S LIKE A 300 AND SOME ODD PAGE DOCUMENT THAT ERNIE HAS. 
          SO THAT IS ALSO SOMETHING THAT, UH, I'M HAPPY TO SPEND SOME TIME AND MAYBE PULL OUT SOME OF THE KEY HIGHLIGHTS. 
          I'LL SHARE THE WHOLE THING WITH YOU AND THEN CAN JUST SEND YOU LIKE, HERE'S SOME KEY AREAS THAT YOU WANT TO TAKE, UM, A LOOK AT IN THE CROSS TAB SO THAT WAY YOU'RE NOT SORTING THROUGH EVERYTHING. 
          AND WE CAN START TO GET YOU TO SOME AREAS WHERE IT'S HELPFUL. 
          AND IF YOU WANT IN FUTURE PRESENTATIONS, WE CAN SPEND A LITTLE BIT MORE TIME TALKING AT A DISAGGREGATED LEVEL RATHER THAN JUST AT THE AGGREGATED LEVEL. 
          GREAT. 
          AND IF COUNSELORS HAVE MORE SPECIFIC FEEDBACK, I THINK USE THIS OPPORTUNITY FOR THAT. 
          UM, AND THEN I'LL OPEN IT UP TO GENERAL QUESTION, GENERAL, UM, COMMENTS, QUESTIONS, CITY MANAGER. 
          YEAH, I THINK, UH, THROUGH YOU MAYOR, UM, HAPPY FOR ADDITIONAL, UM, NOTES TO COME THROUGH. 
          WE CAN ALWAYS ANSWER SOME BY EMAIL. 
          UM, I THINK, UH, I THINK SOME, SOME OF THESE MAY ALSO BE JUST METHODOLOGICAL QUESTIONS THAT WE COULD CLARIFY. 
          UM, YOU KNOW, I THINK ESPECIALLY ON THE DEMOGRAPHICS, UH, THERE'S ALWAYS GOING TO BE AS, UH, LEE AND ERNIE WERE NOTING SOME DIFFERENCES. 
          UM, AND, AND I THINK OVERALL WE'RE LANDING PRETTY CLOSE TO, UM, VERY CLOSE ACTUALLY, UH, TO SOME OF THE SPLITS THAT YOU WOULD WANT TO SEE. 
          UM, I DO THINK THE NEIGHBORHOOD ONE HAS BEEN ACTUALLY MAYBE THE HARDEST BECAUSE ACTUALLY IF YOU GO AND ASK PEOPLE WHICH NEIGHBORHOOD THEY'RE IN, UM, THAT IS NOT ALWAYS THE MOST ACCURATE REPRESENTATION OR THE IDEA OF NEIGHBORHOODS SORT OF BLENDING TOGETHER, UM, MEANS THAT WE DON'T ALWAYS, WE AREN'T ALWAYS ABLE TO GET THAT EXACT. 
          UM, BUT I THINK THE BROAD SHAPE OF, OF THE POPULATION AND HOW IT SPREAD IS, IS REASONABLY CLOSE. 
          I MADAM MAYOR I THROUGH YOU. 
          UM, I THINK THE NEIGHBORHOOD QUESTION IS A GREAT EXAMPLE. 
          THAT WAS ALWAYS THE STANDARD THAT WE WERE ASKED. 
          AND I THINK IT WAS TWO YEARS AGO WE ALSO ADDED THE ZIP CODE QUESTION BECAUSE THE NUMBERS NEVER REALLY MADE SENSE ON THE NEIGHBORHOOD SPLITS. 
          AND PEOPLE DON'T ALWAYS KNOW OUR PREDEFINED NEIGHBORHOOD BOUNDARIES AND IF YOU'RE ON THE LEFT SIDE OF THE STREET VERSUS THE RIGHT SIDE OF THE STREET WHERE YOU ARE, BUT YOU ALL KNOW FOR THE MOST PART YOUR ZIP CODE. 
          UH, SO THAT WAS ANOTHER WAY FOR US TO MATCH. 
          AND WE CAN SEE THAT THE SURVEY IS MAPPING ACROSS, UM, THE, THE, THE PERCENTAGE OF PEOPLE LIVING WITHIN THE ZIP CODE. 
          SO THAT'S JUST ANOTHER PIECE AS A, AS A GUT CHECK. 
          I THINK THE NEIGHBORHOOD QUESTION IS IMPORTANT AND, UM, IT GIVES US ANOTHER PIECE WITH THE ZIP CODES. 
          I HAVE COUNCILLOR ZEMAN AND COUNCILLOR ZUI. 
          UM, JUST ONE BRIEF COMMENT, UH, AND I'D LOVE TO HEAR RESPONSE FROM, UH, UM, THE SURVEY MAKERS AS WELL IS THAT, UM, I THINK IT'LL BE INTERESTING AND FUN TO GO THROUGH THE CROSS TABS. 
          MY UNDERSTANDING OF POLLING IN GENERAL IS THAT THE, THE MARGIN OF ERROR AND CROSS TABS GOES UP DRAMATICALLY. 
          SO IF THIS IS 5%, LIKE MAYBE IT'S LIKE A 20% MARGIN OF ERROR OR SOMETHING LIKE THAT. 
          DOES THAT SOUND ABOUT RIGHT? UH, YEAH, IT VARIES. 
          UM, BUT, UH, I THINK YOU'LL SEE, UM, IF YOU GET A CHANCE TO LOOK AT THE CROSS TABS ON THE BOTTOM OF EACH PAGE, THERE'S A LEVEL OF SIGNIFICANT, UH, UH, AN ARRAY OF SIGNIFICANCE TESTS, UH, WHICH GIVE YOU EVEN FURTHER INSIGHT INTO HOW RELIABLE THAT PARTICULAR CROSS TAB IS. 
          UH, BUT YOU'RE CORRECT BECAUSE IT'S, YOU KNOW, IT'S EACH CROSS HAVE AS A SLICE OF THE OVERALL SAMPLE, SO IT'S GONNA BE 
          [01:20:01]
A DIFFERENT, DIFFERENT MARGIN OF ERROR. 
          BUT AGAIN, THE SIGNIFICANCE TESTS AT THE BOTTOM OF THE PAGE, I THINK IS, IS WHAT YOU SHOULD PAY ATTENTION TO. 
          AND I'D BE HAPPY TO GET, YOU KNOW, IT'S A LITTLE BIT ARCANE, BUT I CAN GET YOU KIND OF A, A CHEAT SHEET OF WHAT EACH OF THOSE SIGNIFICANCE TESTS MEANS FOR EACH OF THE CROSS TABS. 
          SO IT'LL BE EASIER TO, YOU KNOW, ATTRIBUTE SIGNIFICANCE TO ONE VERSUS ANOTHER. 
          COUNCILOR ZE. 
          UM, THAT'S ALL I WANTED TO SAY. 
          THANK YOU. 
          COUNCILLOR ZUZI, THANK YOU AGAIN. 
          I'M SORRY I'M NOT THERE IN THE CHAMBER. 
          I JUST WANTED TO SAY THAT I FELT, I THINK THE SURVEY IS REALLY REFLECTIVE OF WHAT WE ARE HEARING FROM THE CITIZENS. 
          UM, AND I THINK IT'S VERY IMPRESSIVE THAT WERA WE RANK SO MUCH HIGHER THAN SIMILARS AND NATIONALLY I THINK WE CAN BE REALLY PROUD OF OUR SERVICE. 
          AND, UM, AND SO I I FEEL LIKE THIS CONFIRMS THAT WE'RE HEADING IN THE RIGHT DIRECTION. 
          TO ME, AGAIN, IT WAS VERY INTERESTING THAT HOUSING AFFORDABILITY AND AFFORDABLE HOUSING BOTH WERE, UM, UH, PRIORITIES THAT A LOT OF CITIZENS WERE CONCERNED ABOUT. 
          NEW CONSTRUCTION VERSUS NEIGHBORHOOD PRESERVATION I FOUND VERY, VERY INTERESTING. 
          AND I THINK WE'VE GOTTA REALLY BE THOUGHTFUL ABOUT THAT. 
          UM, THAT PEOPLE ARE CONCERNED ABOUT EC OUR ECONOMIC HEALTH. 
          THAT MAKES SENSE. 
          WORKFORCE DEVELOPMENT, I THINK AGAIN, THAT'S AN AREA WHERE WE NEED TO REALLY PUT SOME FOCUS. 
          UM, WE'VE BEEN HEARING FROM RESIDENTS, UH, FOR, FOR YEARS ABOUT PARKING. 
          PEOPLE ARE VERY CONCERNED ABOUT PARKING AND I IN DRIVING, AND I DO THINK WE NEED TO BE MORE RESPONSIVE THERE. 
          AND WE ALSO ALWAYS HEAR FROM RESIDENTS ABOUT SIDEWALKS. 
          I KNOW WE'RE IMPROVING OUR SIDEWALKS, BUT I THINK WE NEED TO PUT EVEN MORE ATTENTION TO SIDEWALKS. 
          UM, SO ANYWAY, I I, KUDOS TO THE CITY. 
          I THINK THE SURVEY, UH, HAS POINTED OUT AREAS WHERE WE CAN WORK HARDER AND WORK BETTER. 
          UM, AND I FEEL LIKE IT'S BEEN A, IT'S A GREAT TOOL. 
          SO ERNIE, THANK YOU FOR YOUR HELP. 
          AND UM, REALLY AGAIN, NICE TO SEE THE NATIONAL IN THE, IN THE, UM, SIMILAR BENCHMARKS. 
          THANK YOU AIL. 
          THANK YOU. 
          COUNCILLOR NOLAN, AND THEN COUNCILLOR GOVERN. 
          THANKS. 
          YES, I THINK IT IS USEFUL THROUGH YOU, UH, MAYOR SIDIKI ALI. 
          I CERTAINLY, I THINK WE ALL LOOK AT IT AND UNDERSTAND AND I THINK PART OF WHAT WE HAVE TO REMEMBER FOR ALL OF OUR WORK, WE'RE ALWAYS THINKING OF HOW TO IMPROVE THINGS. 
          AND YET THIS IS PHENOMENAL NUMBERS. 
          AND I'D LOVE FOR US IN THE REPORT ITSELF TO NOTE AS, AS LEE SAID, THERE ARE SEVERAL OF THOSE WHERE OUR RANKING IS HIGH. 
          AND YES, THERE'S A DIFFERENCE AND THERE'S A REASON. 
          MUCH HIGHER OR NOT, WE DON'T WANNA SUGGEST WE ARE NUMBER ONE WHEN EVERYONE ELSE IS, YOU KNOW, ONE POINT BEHIND US. 
          HOWEVER, IT IS CRITICALLY I IMPORTANT FOR US ALL TO REALIZE THAT NUMBER ONE, TWO OR THREE ON BOTH A NATIONAL SURVEY WITH 350 OTHER AND A PEER CITY GROUP IS REALLY IMPORTANT. 
          AND I THINK NOTING THAT IS SOMETHING, UH, THAT WOULD BE GOOD FOR ALL OF US TO KNOW AND FOR THE CITY TO KNOW. 
          UM, THEY TOOK THE TIME TO FILL OUT THE SURVEY. 
          I THINK IT REALLY IS IMPORTANT FOR RESIDENTS TO KNOW THAT WE'RE USING IT AND THAT, UH, THIS IS HOW THEIR PARTICIPATION, UH, GOT REFLECTED IN, IN HOW THE CITY IS SEEN ELSEWHERE. 
          I THINK ON THE CROSS TABS AS, UH, TIM FLAHERTY SAID IT MIGHT BE USEFUL. 
          UM, I'VE DONE A LOT OF CROSS TABS THAT CAN BE REALLY INCREDIBLE AND THEY CAN ALSO BE A COMPLETE TIME SINK. 
          SO IT, IT, IT MIGHT BE, IF THIS MAKES SENSE AND IT WOULDN'T BE TOO MUCH OF A TIME SINK SINCE, UM, THROUGH YOU MAYOR SIDIKI TO THE CITY MANAGER AND LEE'S OFFICE, IF THERE'S A FEW KEY QUESTIONS THAT WE'D LOVE TO SEE CROSS TABS ON, IT MIGHT MAKE SENSE TO SAY, CAN YOU DO THESE CROSS TABS? THESE ARE THE ONES MOST IMPORTANT IN OUR MIND. 
          WE WON'T SEND YOU, I CAN GUARANTEE YOU WON'T GET 75, BUT YOU MAY GET SEVEN OR EIGHT. 
          AND THEY, THEY MAY BE SIMILAR FROM ALL OF US. 
          I, I THINK THERE ARE A COUPLE KEY ONES THAT WE CAN PROBABLY AGREE MIGHT BE REALLY USEFUL, AND THEN MAYBE THOSE CAN BE POINTED OUT. 
          I THINK THAT COULD BE REALLY USEFUL. 
          AND THEN ON THE DEMOGRAPHICS, I DO AGREE IT'S ALWAYS A CHALLENGE. 
          I MEAN, WE'RE A CITY, AGAIN, WHEN WE HAVE 24% OF OUR ENTIRE CITY BEING STUDENTS, THEY'RE COMPLETELY, THEY'RE RESIDENTS WE SHOULD BE PAYING ATTENTION TO. 
          THEY ARE RESIDENTS WHO LIVE HERE. 
          IT'S A COMBINATION OF COLLEGE STUDENTS, BUT ALSO A LOT OF GRADUATE STUDENTS, UM, AS WE KNOW. 
          UM, AND YET THERE IS A DIFFERENCE FOR, UH, RESIDENTS AND PARTICULARLY, UH, RESIDENTS AND STUDENTS WHO ARE IN GROUP QUARTERS MAY BE DIFFERENT THAN OTHERS. 
          SO IT'S, IT'S HARD TO SLICE AND DICE OUR DATA THAT WAY. 
          BUT I KNOW IN SOME OF THE, UM, DEMOGRAPHIC INFORMATION, LIKE ON INCOME, WE ACTUALLY DON'T INCLUDE STUDENTS IN GROUP QUARTERS FOR SOME OF THE REPORTING THAT WE DO. 
          SO IT WOULD JUST BE IMPORTANT FOR US TO KNOW WHAT WE'RE INCLUDING AND WHAT WE'RE NOT. 
          AND AGAIN, ON THE DEMOGRAPHICS, YOU, YOU'LL NEVER GET IT PERFECT. 
          BUT WE, WE DID SEE THAT. 
          AND, AND AS I HAD SAID ABOUT THE 125,000, THAT'S THE MEETING INCOME. 
          AND SO WHEN YOU HAVE THAT AS THE MEDIAN AND THEN NO GRADATION ABOVE THAT, IT MEANS YOU REALLY LOSE 
          [01:25:01]
ALL THE FLAVOR OF THAT AS, UM, COUNCILLOR MCGOVERN POINTED OUT. 
          UM, SO IT'S REALLY IMPORTANT TO UNDERSTAND THAT. 
          AND YET THOSE PEOPLE ARE, ARE ACTUALLY UNDERREPRESENTED, AS ASTONISHING AS, AS, AS THAT MAY SOUND TO SOME OTHERS. 
          BUT, YOU KNOW, MEDIAN SALARIES ACROSS THE STATE ARE 90,000 AND ACROSS THE COUNTRY ARE 60 OR 70. 
          SO IT'S NOT UNUSUAL THAT THE CITY WOULD HAVE MORE ON THE AGE. 
          I DON'T THINK WE HIT THE DEMOGRAPHIC BREAKDOWN THE WAY WE WOULD. 
          WE'RE SLIGHTLY OVERREPRESENTED ON THE 65 AND OVER. 
          UH, COUNCILLOR, SABRINA OW POINTED OUT THERE IS A, A, A CHANGE IN A COUPLE OF THESE AND THAT SHOULD NOT BE IT, IT SHOULD BE FLIPPED FOR THAT. 
          ACTUALLY THE NUMBER OF I LOOKED UP THE A CS DATA, WHICH I'M HAPPY TO SEND YOU. 
          SO AGAIN, THIS IS A REALLY GOOD SURVEY. 
          AND THEN AS WE IMPROVE IT OVERALL, JUST FIGURE OUT HOW IT IS THAT WE CAN ADDRESS SOME OF THAT, PARTICULARLY ON THE AGE AND THE EMPLOYMENT 'CAUSE 'CAUSE IF IT'S NOT REPRESENTED, THEN WE'RE GONNA BE MAKE, MAKING, UH, POLICY DECISIONS BASED ON DATA THAT'S NOT REPRESENTATIVE OF THE, OF THE WHOLE CITY. 
          SO IT'S REALLY IMPORTANT WE DO THAT. 
          BUT AGAIN, AND KUDOS TO ALL THE DEPARTMENTS, WHICH ALL OF WHICH I THINK ARE ABOVE 50%, BUT PARTICULARLY THOSE DPW AND LIBRARIES AND FIRE. 
          UM, SO I THINK THAT'S IT. 
          I I WILL THINK OF A COUPLE CROSS TABS AND IF THAT MAKES SENSE. 
          I DO SEE LEE NODDING THAT IT MIGHT MAKE SENSE FOR US TO CONSIDER THAT AND THEN SEND THEM AND SEE IF, SEE IF WE CAN GET THOSE. 
          THANKS SO MUCH. 
          MAYOR  YIELD. 
          COUNCILOR MCGOVERN. 
          UH, THANK YOU MADAM MAYOR. 
          YOU, UM, JUST REITERATE ALSO THE FAMILY SIZE QUESTION, ESPECIALLY WITH THE CROSS TABS. 
          IT WOULD REALLY BE INTERESTING TO SEE, UH, THAT, THAT INFORMATION, AND I'M SORRY IF I MISSED THIS. 
          UM, WHEN WAS THE SURVEY PERFORMED? IT WAS, UM, SEPTEMBER 15TH THROUGH THE 19TH, 2025. 
          JUST, YOU KNOW, I ALWAYS WONDER WHEN THE MENTAL HEALTH ASPECT, YOU KNOW, IF YOU ASK PEOPLE ABOUT SIDEWALKS, MAIN SIDEWALK MAINTENANCE AFTER THE SNOW STORM, THEY MIGHT SAY SOMETHING REALLY DIFFERENT THAN IN AUGUST. 
          UM, SO JUST CURIOUS. 
          YOU KNOW, YOU CAN'T CONTROL ANYTIME YOU DO IT, IT'S GONNA PLAY INTO IT, BUT IT'S ALWAYS INTERESTING. 
          THANK YOU. 
          YEAH, THE, THE VAST MAJORITY OF, UH, SURVEYS WE'VE DONE SINCE 2000 HAVE BEEN EITHER SEPTEMBER OR OCTOBER OR NOVEMBER IN THAT TIMEFRAME, BUT THE VAST MAJORITY HAVE BEEN IN MID-SEPTEMBER. 
          SO WE TRY TO TRY TO KEEP THAT TIMEFRAME CONSISTENT, UH, GOING FORWARD AS MUCH AS WE CAN. 
          THANK YOU. 
          COUNCILOR ZUBIE. 
          YEAH, JUST WANNA REITERATE MY THANKS ON THIS WORK THAT YOU ALL DID. 
          UM, JUST A QUICK QUESTION ON THE GAP ANALYSIS PIECE. 
          UH, FIRST FOR THE SURVEY RESPONDERS, DID THEY GET THE CHANCE TO RESPOND ON EACH, ON EACH CATEGORY? OKAY, SO I FEEL GO AHEAD, ERNIE. 
          YOU MEAN ON EACH OF THE 13, UM, TOPIC AREAS? YEAH. 
          YES, YES. 
          EACH, EACH RESPONDENT HAD AN OPPORTUNITY TO RESPOND TO, TO ALL OF THEM. 
          OKAY. 
          I FEEL LIKE THAT'S AN INTERESTING PIECE CONSIDERING I KNOW COUNCILLOR MCGOVERN BROUGHT UP THIS ASPECT OF LIKE GOING IN DEPTH ON ISSUES, ESPECIALLY CONSIDERING HOUSING IS THE BIGGEST ISSUE AND, AND WE SAW THAT WE GOT THAT DEEP DIVE ON THE TRANSPORTATION PIECE. 
          IT'D BE INTERESTING TO SEE THAT PLAY OUT IN THE HOUSING CONVERSATION. 
          I ALSO JUST WANNA NOTE THAT WE DIDN'T GET AS MUCH ATTENTION FOCUSED ON LIKE THE CLASS ASPECT OF THIS SURVEY. 
          AND IT WAS INTERESTING TO ME THAT IF YOU MADE LESS THAN 50 K YOU DIDN'T FEEL AS GOOD ABOUT THE CITY'S OVERALL PERFORMANCE. 
          AND SO JUST GETTING THE OPPORTUNITY TO GET A LITTLE MORE FEEDBACK ON HOW THE CLASS ASPECT OF THIS INFORMS HOW, HOW PEOPLE, UH, FEEL ABOUT EITHER THE CATEGORIES OR, YOU KNOW, THE CITY'S PERFORMANCE. 
          UM, YEAH, I THINK THAT THAT DEEP DIVE ON THE, THE HOUSING ASPECT WILL BE IMPORTANT JUST 'CAUSE I THINK DESPITE THE LANGUAGE ON MARKET HOUSING THAT IS AFFORDABLE COMING FROM THE NATIONAL COMMUNITY SURVEY, IT WOULD BE HELPFUL TO HAVE THAT CONVERSATION BECAUSE AGAIN, IT'S WORKING WITH AN INFRASTRUCTURE ON AN APPROACH TO HOUSING THAT NOT NECESSARILY, UM, IS THE SAME FOR EVERYONE. 
          THANKS, COUNCILOR ZUBIE, OTHER COMMENTS, QUESTIONS? COUNCILOR SIMMONS? ARE YOU ALL SET? OKAY, SO IT'S FIVE. 
          SO WE DO HAVE A HALF AN HOUR OR SO LEFT, BUT IT DOESN'T SEEM LIKE THERE ARE ANY QUESTIONS. 
          UM, AND WHY DON'T I JUST REITERATE THAT MY POINT EARLIER WASN'T TO SAY THAT, OH, YOU ALL HAVEN'T INCORPORATED OUR COMMENTS AND QUESTIONS. 
          I KNOW THAT'S HAPPENED, BUT I THINK WE HAVEN'T DONE A GREAT JOB OF KIND OF ACTUALLY SHOW TELLING US, YOU KNOW, AT THE START, HEY, YOU KNOW, GOING INTO THIS YEAR, THIS IS WHAT WE DID BASED ON YOUR FEEDBACK, BUT JUST INCORPORATING IT THROUGHOUT THAT WOULD JUST BE HELPFUL. 
          UM, SO I'M LOOKING FORWARD TO, UM, THAT NEXT YEAR AND SOME OF THE OTHER FOLLOW UPS THAT MY 
          [01:30:01]
COUNSELORS HAD. 
          FEEL FREE TO SHARE WITH, UH, CITY STAFF. 
          SO SEEING NO FURTHER QUESTIONS OR COMMENTS, UH, WE WILL GO AHEAD AND DO A ROLL CALL ON OUR JOURNEY. 
          COUNCILOR ZUBIE? YES. 
          YES. 
          VICE MAYOR ZI? YES. 
          YES. 
          COUNCILOR FLAHERTY? YES. 
          YES. 
          COUNCILOR MCGOVERN? YES. 
          YES. 
          COUNCILLOR NOLAN? YES. 
          YES. 
          COUNCILLOR SIMMONS. 
          YES. 
          YES. 
          COUNCILLOR SABRINA WHEELER. 
          YES. 
          YES. 
          COUNCILLOR EY. 
          YES. 
          YES. 
          MAYOR SIDIKI. 
          YES. 
          YES. 
          AND YOU HAVE NINE MEMBERS RECORDED IN THE AFFIRMATIVE. 
          MAYOR ADJOURNED. 
          GOODNIGHT. 
          NIGHT.
* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.